ROSELYN H. ANDRADA
Dili, Bauang, La Union
Contact No.: +639*********
Email: **********@*****.***
CAREER OBJECTIVES
To obtain a position where I can apply my knowledge and skills as a customer service representative. Problem solver and critical thinker in resolving customer concerns while making sure the positive outcome for the relation of the customer and company.
PERSONAL INFORMATION
Age : 24
Date of Birth : January 1, 1997
Place of Birth : San Fernando, La Union
Gender : Female
Citizenship : Filipino
Height : 5’
Weight : 46 kg
Language Spoken : Iloco, Tagalog, Ybanag, English
Religion : Roman Catholic
EDUCATIONAL ATTAINMENT
2003 – 2009 Bauang North Central School
Central East, Bauang, La Union
2009 – 2013 Paringao National High School
Paringao, Bauang, La Union
2013 – 2017 Bachelor of Science in Business Administration Major in Marketing Management
Don Mariano Marcos Memorial State University
Catbangen, City of San Fernando, La Union
WORK EXPERIENCE
Sitel – Acticall Philippines
Customer Service Representative
October 16, 2017 – June 23, 2018
TaskUs Lizard Bear Corporation
Customer Service Representative
June 27, 2019 – December 24, 2020
China Bank Savings
Loans Processor - APD department
January 4, 2020 - Present
SEMINARS AND TRAININGS ATTENDED
February 26, 2017 MADWORLD: Upsetting the Status Quo SM Mall of Asia Arena, Pasay City
December 8-9, 2016 Career and Employment Coaching
DMMMSU-MLUC, City of San Fernando, La Union
November 11, 2016 Strategic Marketing Conference for Students FilOil Flying V Arena, San Juan City
September 28, 2016 Seminar on Direct Selling
DMMMSU-MLUC, City of San Fernando, La Union
January 30, 2016 Strategies of a Champion Entrepreneur Bangko Sentral ng Pilipinas Convention Center
City of San Fernando, La Union
November 29, 2015 STRATMARK: Going Global
SMX Convention Center, MOA Grounds, Pasay City
November 15, 2015 Juan Big Idea: A Voyage towards Marketing Eminence FilOil Flying V Arena, San Juan City
October 2, 2015 1 st ARMMED La Union AME
Regional Marketing Management Education Convention Bangko Sentral ng Pilipinas
September 21, 2015 Social Entrepreneurship Training DMMMSU-MLUC, City of San Fernando, La Union
February 24, 2015 Career Orientation Program: A Step on the Right Decision DMMMSU-MLUC, City of San Fernando, La Union
March 10, 2014 Time Management: A Thorough Understanding and Skills Development DMMMSU-MLUC, City of San Fernando, La Union
CHARACTER REFERENCES
Jonathan Rimanado, RN
Admin Staff – DSWD RO1
Jay-Anne Baladad
Tech Specialist – Texas Instrument
Windzor Balangue, LPT
Teammate- TaskUs
I hereby acknowledge that above information stated in my resume are correct and true. Roselyn H. Andrada
Applicant