LARISSA HOLZMULLER
*******.****@*****.*** 845-***-**** Middletown, NY 10941
Summary
Friendly and efficient employee devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding nursing and retail standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Skills
Learning Strategies
Compassionate Client Care
First Aid and Safety
Organizational Strengths
Inbound and Outbound Calling
Problem-Solving Abilities
Sales Expertise
Microsoft Office Expertise
Experience
Home Health Aide Siblings Healthcare - Middletown, NY 10/2020 - Current
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Material Handler McKesson - Montgomery, NY 05/2020 - Current
Organized warehouse inventory according to warehouse plan.
Observed inventory allocation to maintain material needs and production deadlines.
Logged unit quantities and entered data within inventory database to facilitate records maintenance.
Customer Service Specialist Best Buy - Middletown, NY 04/2019 - 10/2020
Recommended improvements to products and services to mitigate complaints.
Consistently met service team sales targets and call handling quotas consistently.
Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
Education and Training
Pine Bush High School Pine Bush, NY 06/2019
High School Diploma
Orange-Ulster BOCES Goshen, NY 06/2019
Nursing Assistant: Nursing