Diverse
Resume:
WORK EXPERIENCE
Ground Service Technician
Swissport International Ltd. - Chicago, IL
January 2020 to Present
Dispense gasoline and diesel fuel to ground service equipments throughout O'Hare airport for different airline companies. Aircraft Fueler/Gauger
Menzies Aviation - Chicago, IL
November 2018 to December 2019
Dispense and transfer Jet A fuel to aircrafts based on airlines request. Log accurate fuel amount dispense to aircrafts.
Test samples of Jet A transfered to the fuel farm. Log accurate fuel amount levels within holding tanks. Test temperature degrees of fuel in holding tanks. Delivery Associate
Tenet Concepts - Morton Grove, IL
May 2018 to October 2018
Operate company vehicle delivering merchandise purchased through Amazon. Comply with delivery security measurements when making deliveries to customers home's and businesses. Complete entire delivery route within 10hr limit.
Customer Service Rep/ Collector
Enova Financial - Chicago, IL
October 2016 to November 2017
Assist new customers with establishing a profile online to secure a loan with CashNetUsa. Perform basic collection responsibilities with customers in The United Kingdom. Legal Collector
Mandarich Law Group, LLP - Chicago, IL
MICHAEL
CLIFTON
Chicago, IL 60616
***********@*****.***
Authorized to work in the US for any employer
January 2016 to October 2016
Outbound calls to customers with past due balance were they are being legally sued Maintain high level of professionalism while communicating with customer adhering to company rules and policies
(FDCPA)
Complete call monitoring scorecard
Skip trace on accounts with limited information using different methods through internet search to find correct location for customer to be served
Negotiate balance payoffs, settlements, and payment plan options to have lawsuit dismissed based on stipulation or consent judgement based on customer state
Education/Retail Collector
Merchants Credit Guide - Chicago, IL
December 2009 to November 2015
Contact graduated students from private or major universities to schedule payments or past due balance of account Adhere to FDCPA policy and Hippa policy
Utilize predictive dialer
Maintain monthly goal set by management
Recruiter
Fieldworks Chicago - Skokie, IL
March 2009 to November 2009
Contact market research respondents in company database Screen respondent with clients questionnaire to determine if they qualify to participate in market research study or focus group
Schedule in home visit with client and respondents for in home research Work as a team with others to fulfill clients requirements Driver
Jay Medicar - Chicago, IL
March 2004 to July 2007
Transport nursing home residents to and from hospitals, doctors appointments, or daily mental health programs Transport clients from Cook County Hospital to different surrounding suburbs close to Chicago Operate company 16 passenger van in different weather conditions Maintain safety and proper lockdown for wheelchair bound clients Provide assistance in and out of their homes
EDUCATION
Some College in Public Relations
Marist College - Poughkeepsie, NY
April 1999 to May 2000
High school or equivalent in General Studies
Evanston Twp High School - Evanston, IL
September 1994 to June 1998
SKILLS
Internet Research, Mircosoft Office Word, Excel, Doc, Customer Service Skills, Conflict Resolution, Negotiation Skills, Transportation, Data Entry
Customer Service
Maintenance
Hand Tools
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