SHIBU. T

Gouri Shankaram, Vadakkevila (P.O), Pallimukku, Kollam

UAE Address Building 406, Old Airport Road, Abu Dhabi, UAE Phone: +971-**-******* E-Mail: adk21u@r.postjobfree.com Senior System Administrator

More than Nineteen (19) years of experience in IT Infrastructure management and support. Actively participated in design and implementation of various IT Projects in Government/Private sector. Involved in Datacenter migration & consolidation and various virtualization projects. Technical Skills:

Server Operating Systems- Windows 2000, 2003, 2008, 2012, 2016 & 2019

Installation, Administration, Troubleshooting- Windows Server Operating System

Implementation, Administration, Troubleshooting, Migration- Active Directory

Implementation, Administration, Troubleshooting- Windows Failover Clustering

Implementation-Windows Network Load Balancing

Installation, Administration, Migration - Certificate Server

Installation, Administration – Right Management Server

Installation, Administration, Migration- File Server, Print Server, DFS

System Hardening

Windows PowerShell scripting

Multisite DR implementation

SQL Server

Installation, Configuration & Administration SQL Server IIS Server

Install IIS and deploy IIS server

Certificate Installation

Email Servers- MS Exchange 2003, 2007, 2010, 2013 & 2016

Planning & Designing, Installation, Administration, Troubleshooting, Migration- Microsoft Exchange Server

Installation, Administration, Troubleshooting- DAG, SCC, CCR

High Availability and DR using DAG

Implementation-CAS Network Load Balancing

Planning, Administration, Recovery- Mailbox Database

Exchange Management Shell

Administration, Local & Remote Migration- Mailboxes, Distribution Groups, Resources, Public Folders

Archiving Solutions- Veritas Enterprise Vault

Planning & Designing, Installation, Administration- VERITAS Enterprise Vault

High Availability with Update Service Locations & Microsoft Cluster Server Integration

Mailbox Archiving, PST Migration

VERITAS Enterprise Vault version, Cumulative Hot Fix upgrade Virtualization- Hyper-V, VMware

Implementation and Configuration of Hypervisors, Availability Clusters, Storage, Virtual Networks

Proxy, Reverse Proxy- Microsoft ISA, TMG

Planning & Designing, Installation, Administration, Publishing- ISA, TMG Proxy & Reverse Proxy

Publishing- Exchange OWA, Outlook Anywhere, Active Sync, Web Server, Application Server

Implementation, Administration, Troubleshooting high availability with TMG Standalone Array, Enterprise Array

System Center Tools- Microsoft SCOM, SCVMM

Planning & Designing, Installation, Administration- SCOM

Installation, Administration- SCVMM

Patch Management Solution- SCCM, WSUS

Planning & Designing, Installation, Administration- SCCM

Installation, Administration- WSUS

DNS, DHCP- Microsoft DNS, DHCP, WINS

Installation, Administration, Migration- Microsoft DNS, DHCP, WINS

DHCP HA

Backup Solution- Symantec Backup Exec, Veeam

Installation, Administration of Backup Exec Software

Device & Media Configuration

Backup Integration with Active directory, SQL and Exchange DAG

Administration of Veeam Backup

Public Key Infrastructure

Installation and Maintenance of Windows Internal Certification Authority

Generate CSR, Request, Renewal and Install certificate from both internal & Internet CA. Scripting

Windows PowerShell

Hardware

Installation and configuration of HP ML, DL, BL Series Servers

Configuration - RAID

System Integration –Planning and Execution

Datacenter consolidation, Migration

Documentation

Prepare Design Documents, Environment diagrams, Installation/Configuration Documents and Acceptance Test Documents

Professional Experience 1:

Absons IT Solutions & Equipments, Abu Dhabi, UAE.

Designation: Senior System Administrator- (June2016 to Present) Responsibilities:

• Managing Complete Network & Server Infrastructure of complete Organization (15 Companies spanning 3 Locations).

• Managing Virtual Machine Infrastructure using Hyper-V & VMware.

• Managing and Coordinating Vendors for Solution Implementation and Product Rectification.

• Managing Microsoft Windows Active Directory Infrastructure.

• Email administration with Exchange Server.

• Email Archiving with Exchange Server.

• Administration of Symantec Messaging Gateway for antispam and antimalware protection.

• Administration of VMware Infrastructure.

• Administration of DNS, DHCP, File Server.

• Web site hosting and web server maintenance.

• Antivirus administration using Symantec Antivirus & Kaspersky Endpoint Security.

• Managing HP Server Infrastructure.

• Managing HP MSA, Dell Modular Storage Solution.

• Managing Core, Layer3, Normal Switches & Routers.

• Administration of Fortinet Enterprise Firewall.

• Designed, Implemented and Maintaining Site to Site VPN Solution using Fortigate Firewall.

• Advance Level Troubleshooting of Microsoft Clients & Office Products.

• Administration of Dell & HP Tape Libraries.

• Voice Administration using Avaya.

• Wireless Access Points Configuration & Administration.

• Backup Administration using Backup Exec and Veeam. Professional Experience 2:

Emitac Enterprise Solutions, Abu Dhabi, UAE.

Designation: Senior System Engineer - (Dec 2008 to May2016) Responsibilities:

• Designing and implementing Enterprise Level solutions.

• Doing POCs for the proposed solutions.

• Planning and executing implementation by considering Time & Risk.

• Trained and developed IT engineers as part of Project execution.

• Conducting Technical workshops by coordinating with vendors and consultants.

• Coordinating with Vendors for the Project deliverables.

• Creating the Change requests Document according to the requirements.

• Performing User acceptance test as part of scope verification.

• Providing Knowledge and documentation to the end customer. Projects Completed:

Major projects completed under my leadership includes but not limited to are listed below

AlHosnGas: Designed and Implemented new Hyper-V infrastructure, Windows 2008 R2 Active Directory, Exchange 2010 email infrastructure (Extended DAG with DR), CAS Array with F5 LTM, TMG 2010 in Enterprise Array (Main Office DR Site), SQL Cluster, SCVMM to manage Hyper-V, SCOM to monitor all servers, Certificate Server, RMS. Migrated all 2,500 Users, Computers, and Servers from old Active Directory Forest to new Active Directory Infrastructure. Moved all Mailboxes from Exchange 2007 to Exchange 2010. Migrated Services like DHCP, Mail Gateway

GCAA: Designed and implemented new Hyper-V infrastructure.

TAKREER: Designed & Implemented VERITAS Enterprise Vault Archiving for Exchange in 3 Different locations with High Availability. Archived around 4000 Mailboxes and migrating all users PST files to new archiving solution. Published email archiving through TMG. Provided end to end documentation.

Public Prosecution: Designed & Implemented Active Directory Domain with 6 Sites spanning all over UAE. Installed new Exchange 2013 Servers part of Database Availability Group (DAG) and Migrated 1,000 Mailboxes from Exchange 2010 DAG Servers. CAS Servers were load balanced through F5 LTM, DR Site with Extended DAG. Outlook Web App, Outlook Anywhere, Active Sync were published through F5. Conducted Preventive Maintenance for all Microsoft Servers. Implemented SCCM server for Software Distribution and Patch Management. Build documents and Runbooks.

Ministry Of Health UAE: Designed& Implemented Active Directory Domain with 18 Sites spanning all over UAE. Installed new Exchange 2010 Servers part of Database Availability Group (DAG) and Migrated 3,000 Mailboxes with Archive Mailboxes from Different Exchange 2010 DAG Servers. Migrated around 14,000 Users, Computers from another Active Directory Forest to MOH Domain using ADMT Tool. Migrated 14,000 user Mailboxes from old Exchange 2007 CCR Cluster to Exchange 2010.

Union National Bank: Upgraded Windows 2003 Active Directory Infrastructure to Windows 2008 R2 with Main Office & DR Site, Implemented Exchange 2010 Servers (DAG with DR), CAS Array with F5 LTM, TMG 2010 in Standalone Array, Integrated TMG with RSA for OWA Authentication, Migrated Existing Windows Certificate Server to Windows 2008 R2, Implemented SCOM to monitor Windows Servers, Unix, Linux Servers, Network Devices, Applications. Implemented AD Rights Management Server and integrated with Exchange for Information Rights Management. Migrated 1,000 Mailboxes from Exchange 2003 to Exchange 2010. Provided end to end documentation.

Royal Jet: Implemented new Exchange 2013 Environment with DAG, CAS Servers in NLB, and DR Site with Extended DAG. Outlook Web App, Outlook Anywhere, Active Sync published through TMG 2010 part of an Enterprise Array. Migrated 2,000 Mailboxes from Exchange 2007 SCC Cluster to new Exchange 2013 DAG. Implemented Symantec Messaging Gateway for SPAM protection

Fertil: Upgraded Windows 2003 Active Directory Infrastructure to Windows 2008 R2, Implementing new Exchange 2010 Environment with DAG, CAS Servers in NLB, DR Site with Extended DAG and CAS Servers both Main Office and DR Site OWA, OA, Active Sync Access are published through TMG 2010 part of Enterprise Array. Migrating 3,000 Mailboxes from Exchange 2007 CCR Cluster to new Exchange 2010 DAG. Implementing SCOM2012 to monitor all Servers and applications in Main Office and DR site and installing Management Packs for all Applications.

Abu Dhabi Ports: Designed & Implemented VERITAS Enterprise Vault Archiving for Exchange for 1000 users with PST Migration

Arkan: Implemented new DR solution for Exchange 2013 Environment with Extended DAG, CAS Servers and Active Directory. Outlook Web App, Outlook Anywhere, Active Sync were published through TMG 2010

HAAD: End to end participation in implementation of HAAD DR project

Worked as System Administrator for VMware Environment and Backup Exec for 3 months in a UAE Government entity

Worked as System Administrator of complete Microsoft Infrastructure in ADACH (Abu Dhabi Authority for Culture & Heritage) for two years.

Professional Experience 3:

NeST Information Technology PVT LTD (IS0 9001 CMM Level 5 Company, Microsoft Certified Gold Partner) Designation: System Administrator - (2003 May to 2008 Dec) Responsibilities:

• Managing Microsoft Windows 2000, 2003 Active Directory Infrastructure.

• Email administration with Exchange Server 2003, Exchange Antigen and IMF filter.

• Web site hosting and web server maintenance.

• Implementing Internet security using ISA Server firewall.

• Antivirus administration using Symantec Antivirus 10.1 Corporate Edition.

• Support for the WAN comprising of 6 different locations in Cochin, Trivandrum, Bangalore and the head office at Quakertown USA.

• Responsible for configuration management and documentation of network and system topologies.

• Designed and implemented LAN and WAN networks for NeST by Migrating their windows 2000 Active directory structure to Windows Server 2003.

• Migrating all the Email Servers from Exchange server 2000 to Exchange server 2003 in all the locations of NeST.

• Designed and implemented new Active Directory Structure consisting of 6 Active Directory Sites between the branches in Cochin (2 sites), Trivandrum (2 sites), Bangalore and USA using leased line connectivity.

• Designed and implemented Exchange server 2003 routing groups between the above 6 sites and publishing these mail servers using ISA server.

Professional Experience 4:

TIME NET SOLUTIONS PVT LTD (IS0 9001-2000 Company, Microsoft Certified Gold Partner). Designation: System Administrator - (2001 May to 2003 May) Time Net Solutions is a leading provider of networking and security solutions. Its customers include major network operators, enterprises, government agencies, and research and educational institutions. Time Net solution is the awarded Premier Partner and Wireless Specialized Partners of Cisco in India. They also partnering with leading companies like DAX and SIFY Responsibilities:

• Design and Implementation of Microsoft Windows Networks.

• Management of Networks and Provide support for clients.

• Trouble shooting Network problems.

• Create and manage user accounts, groups, implementing security.

• Maintenance of computers and computer peripherals.

• Provide support to all users of the company.

• Implementation of the Backup Solution for the company.

• Design, implementation, administration and troubleshooting of LAN and WAN networks.

• Plan, implement, administer and troubleshoot windows2003 Network infrastructure, Directory service and Exchange server.

• Configure MS Outlook and backing up the PST files.

• Maintenance of Computer peripherals.

• Fault diagnosis and correction of Computer Systems.

• Installation of Operating Systems and Software.

Education and Credential:

• Engineering Diploma in Computer Hardware Maintenance from Model Poly Technic Vatakara

• Higher secondary education from Kerala University Technical Certification & Trainings:

• CCNA-Cisco Certified Network Associate

• MCSA- Microsoft Certified System Engineer-Microsoft

• MCP- Microsoft Certified Professional

• STS- Symantec Enterprise Vault™ 10.0 for Exchange Personal Details:

• Nationality Indian

• Date of Birth 05 August 1980

• Place of Birth Kollam, Kerala, India

• Marital Status Married

• Languages Known English, Hindi, Malayalam

• Visa Status Employment

• Driving License 940904

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