Customer Focused

ALEXANDER GRAY

**-*** ****** ****** ******** Manitoba R3T 3A2 · 431-***-****

****************@*****.***

Open availability for full time or part time employment. Thirteen years Customer Service experience in Scotland. Immigrated to Canada September 2019. Awaiting Permanent Resident approval. Currently hold Open Work Permit expires December 2022.

EXPERIENCE

JANUARY 2018 – SEPTEMBER 2019

PCV COACH DRIVER LIVINGSTON AND TOURS, Lothian COuntry Buses

Navigate tour buses around Edinburgh Scotland. Ensure customer safety while aboard bus. Take payment and issue tickets to customers. Assist customers with needs to board and disembark the coaches.

SEPTEMBER 2016 – JANUARY 2018

SUPERVISOR, NCP Carpark edinburgh airport

Confirm appointments with clients prior to arrival at car park. Complete accuracy checks on space available within the car park. Take customer payments and provide receipts. Deal with customer complaints and concerns. Supervise drivers, ensure proper driver protocol being followed and schedule breaks.

SEPTEMBER 2012 – SEPTEMBER 2016

PCV COACH DRIVER CENTRAL GARAGE, Lothian Buses

Navigate passenger buses in Scotland. Ensure customer safety while aboard bus. Take payment and issue tickets to customers. Assist customers with needs to board and disembark the coaches.

MAY 2011 – SEPTEMBER 2012

WAREHOUSE MANAGER, DISCOUNT UK STORES

Unloading of received merchandise. Compare inventory documentation to actual received product for accuracy. Organization of product within the warehouse. Maintain safe and clean working environment.

EDUCATION

JUNE 2006

COMPUTING, West Lothian COllege

Information technology, Computer Database, and Computer Applications

AUGUST 2005

HIGH SCHOOL GRADUATE, South Queensferry HIghschool

REFERENCES

Carol Coburn Director Dalhousie Daycare ********@*******.*** 204-***-****

Rick Huxter Maintenance Worker *******@***.*** 204-***-****

Mark Heritage Transport Manager *********@************.**.** +440**********

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