Data Entry Sales
Resume:
EDUCATION
UNIVERSITY OF MASSACHUSETTS-BOSTON — B.A. POLITICAL SCIENCE
• Minor in Public Policy
• Current GPA: 3.66
• Expected to graduate in 2023
WORK HISTORY
STORE ASSOCIATE, CVS HEALTH (QUINCY, MA) - NOV. 2020-PRESENT
• Handling transactions as a cashier and monitoring self-checkout area.
• Providing assistance and high-quality customer service to customers.
• Advocating for CVS services and loyalty programs.
• Assisting in sales floor organization and COVID-19 sanitation measures STORE ASSOCIATE, STOP & SHOP (QUINCY, MA) — SEPT. 2019-OCT. 2020
• Handled transactions as a cashier and bagger.
• Frequently monitored up to 12 self-checkout registers.
• Taught customers how to use the self-checkout machines and kept the area clean and stocked.
• Assisted in training new hires, sales floor organization, and COVID-19 prevention/sanitation measures.
DIGITAL ORGANIZING INTERN, WARREN FOR PRESIDENT (BOSTON, MA) — AUG. 2019
• Provided assistance over text and email to supporters who wanted to attend a training, host or attend an event, or sign up for other grassroots actions.
• Managed correspondence for an SMS texting program and responded to over 10,000 messages.
• Created training documentation and prewritten responses for future volunteers.
• Assisted with data entry following volunteer-led events. AMERICORPS MEMBER, CITY YEAR (MILWAUKEE, WI) — JUL. 2017-MAY 2018
• Provided support in a third-grade bilingual (English/Spanish) classroom of 35, facilitating classroom routines, encouraging positive behavior, and observing academic/social dynamics.
• Planned and conducted 1400 minutes of data-driven literacy and math tutoring sessions for five third-graders and coached four third-graders in social-emotional learning skills.
• Reviewed the literacy tutoring plans of seven colleagues and provided detailed feedback.
• Collaborated with the Boys and Girls Club to create thoughtful after-school programming for kindergarten and first-graders.
POLITICAL DATA COLLECTOR, BLUE SUN; SOMERVILLE, MA — NOV. 2018-JAN. 2019
• Conducted confidential and anonymous political surveys via telephone.
• Leveraged communication skills to engage survey participants; regularly exceeded organizational standard of one completed survey per hour of call time.
• Entered participant answers and other call data using Kunnect Web Agent. Lia Odiaga
THEY/THEM/THEIRS • 781-***-**** • *********@*****.*** SEASONAL CLERK/CASHIER, CVS HEALTH; HARWICH, MA — JUL. 2018-AUG. 2018
• Provided differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
• Performed cashier duties such as handling cash, check, and credit card transactions; processing MoneyGram orders; activating or reloading prepaid gift and credit cards; and advocating for CVS services and loyalty programs.
• Assisted in opening and closing activities; organizing the sales floor; hanging and removing sale tags CASHIER AND SERVER, THAILAND CAFÉ (ARLINGTON, MA) — JUN. 2016-JUL. 2017
• Took dine-in and takeout orders and wrote up tickets for the kitchen.
• Managed all transactions for dine-in and takeout customers.
• Served and bussed dine-in customers.
• Assisted with cleaning and as a prep cook.
COMMUNICATIONS INTERN; MA PEACE ACTION (CAMBRIDGE, MA) — JUN. 2015-AUG. 2015
• Used digital platforms to share news articles, upcoming actions, initiatives, and events regarding peace, foreign policy, and the organization’s vision and policy goals.
• Attended outreach events around the Boston area to help engage and educate community members.
• Wrote for and edited the organization’s 6-page fall newsletter, taking regular feedback from the organization’s executive director and the other contributors to the newsletter during the editing and formatting process.
• Assisted in data entry to maintain accurate volunteer information. SKILLS AND EXPERIENCE
• 6 years of data entry using various digital platforms
• Microsoft Office
• Google Apps
• Slack
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