HALIFAX, PA *****
***********@*****.***
JULIE TITUS
SKILLS
Communication, Computer/Microsoft Office, Spreadsheet Management, Time Management, Decision Making, Problem Solving, Teamwork Skills, Management Skills, Adaptability, Telephone, Organizational Skills EXPERIENCE
Specialty Home Care, Hershey — Care Coordinator
February 2018 - PRESENT
● Take incoming calls, and make outgoing calls to clients and caregivers
● Coordinate all client and staff schedules, monitor work performances
● Assess potential clients in their homes to see the amount and type of home care needed, and assigned home health aids based on needs
● Assist with Interviews, Orientations, and any staff training
● Acted as On-Call Supervisor
● Handle emergency situations with clients, caregivers, and family members
● Consulting with family members to ensure that the clients needs are met
● Creating and implementing client care plans
● Working with care coordinators/social workers
● Built and maintain spreadsheets to track caregiver performance and client satisfaction
Specialty Home Care, Hershey — Caregiver
February 2017 - February 2018
Provided non-medical home care to the elderly, including:
● Personal care such as bathing and dressing
● Companionship
● Ambulation and transfers
● Light housekeeping
● Meal preparations
● Errand services, grocery shopping
● Transportation, to and from doctor appointments and/or social outings
● Medication reminders
● Pet care
Hooe’s Towing, Baltimore — Office Manager
May 2013 - July 2015
● Answering phones, setting up repair appointments
● Coordinating tows
● Ordering car parts and office supplies
● Accounts management
● Invoicing, billing, accounts payable, and payroll
● Organization
● Time management and prioritizing
EDUCATION
Red Lion Area Senior High School, Red Lion, PA — High School Diploma
August 2009 - June 2012, Red Lion
AWARDS
Caregiver of the Month - 2017