IT Professional CompTIA Security+ AZ-*** MSFT CS-*00
Summary
Dedicated IT professional with broad knowledge of IT systems, setup and processes to create an efficient and reliable network. Well-rounded interpersonal skills that promote customer service and exceptional communication. Working knowledge of cloud architecture/network systems and how to secure them with industry leading certifications showcasing technical adeptness. Spend personal time creating home labs, using Cisco Packet-tracer, tcpdump, and wireshark to capture packets, Splunk/Microsoft/AWS self-learning, TryHackMe.com and Microsoft training programs. Also, an integral member of the Greenville Chamber of Commerce Young Professionals, Pace Setters program.
RELEVANT EXPERIENCE
Arthrex - Pendleton, SC - Labeling Systems Technician II
July 2019 - PRESENT
● Provide access control and deployments of cloud technologies, specifically Azure
● Conduct FDA/ISO audits on IT infrastructure and processes, resulting in 0% increase of NCR’s or CAPA remedial actions. Resulting in passing multiple BSI/Federal audits in a highly regulated industry
● Conduct routine scans and queries of network and subsystems to look for abnormalities
● Control access to highly sensitive information within medical device manufacturing and administering printers/workstations into VLAN/DHCP/DNS/VMs
● Effectively created OU’s and group policies within server, creating least-privilege to prevent cyber-attacks
Set policies and ran threat hunting queries in Microsoft Defender ATP
BorgWarner Inc. - Seneca, SC - Materials Specialist
October 2018 - July 2019
● Provided excellent support on technical issues related to ERP systems and CK3 handheld computers and scanners
TDArx - Winston-Salem, NC - Help Desk Analyst / L1 N/SOC Analyst
December 2016 - January 2018
● Co-Authored recover and contingency plans based off an evaluated risk assessment
● Reduced number of tickets escalated to L2 by 7%
● Controlled user access through AIM/AD resources
● Assisted in developing and deploying firewalls, and monitoring network traffic of PII
● Used critical thinking to provide solutions in network and security-related issues
Military Service
United States Air Force - July 2008 - September 2012
● Held an active secret clearance
EDUCATION
Western Governors University, Salt Lake City, UT - May 2020 - May 2021 B.S. Business Administration, IT Management
CERTIFICATIONS
CompTIA Security+
Getting Started in Security with BHIS and MITRE ATT&CK
Cyber Security Foundation Professional Certificate (CSFPC)
MSFT AZ-900
MSFT SC-200 (beta)