Housekeeping Supervisor

CURRICULUM VITAE

PERSONAL DETAILS

SURNAME : MUSUNGU

OTHER NAME : HILLARY

DATE OF BIRTH : 14/01/1991

NATIONALITY : UGANDAN

MARITAL STATUS : MARRIED

RELIGION : ROMAN CATHOLIC

CONTACT : +256*********/070*******

EMAIL :( **********@*****.***)

EDUCATION BACKGROUND

YEAR

SCHOOL

AWARD

2007-2010

CARDINAL NSUBUGA MEMORIAL SECONDARY SCHOOL

U.C.E

1999-2006

KANYAMPARA PRIMARY SCHOOL

PLE

OTHER QUALIFICATIONS; - DRIVING AND SIMPLE MECHANICS

WORKING EXPERIENCE

PERIOD

POSITION

2012

TRAINED FROM FOREST COTTAGES-BUKOTO

2012-2013

WORKED AS A GUEST ROOM ATTENDANT(ON A CASUAL BASIS) AT LAKE VICTORIA SERENA GOLF RESORT AND SPA-KIGO

2013-2017

WORKED AS HEAD OF HOUSEKEEPING AT PARKVIEW SAFARI LODGE-KYAMBURA

2018 TO DATE

WORKING AT MBALE RESORT HOTEL AS A HOUSEKEEPING SUPERVISOR

CURRENT RENSPONSBILITIES AT MBALE RESORT HOTEL;

● OVERSEEING ALL HOUSEKEEPING RELATED ACTIVITIES AT THE HOTEL.

● MANAGE ALL HOUSEKEEPING STAFF AND LAUNDRY OPERATIONS

● MEETING AND MANAGING CLIENTS’ EXPECTATIONS THROUGH APPROPRIATE RECOMMANDATIONS AND FOLLOW UP.

●DAILY INSPECTION OF GUEST ROOMS AND PUBLIC AREAS

●TRAINING OF THE ENTIRE HOUSE KEEPING TEAM

●ATTENDING AND OFFERING SOLUTIONS TO GUEST COMPLAINTS IN THE DEPARTMENT

● ENSURING STOCK CONTROL MEASURES ARE IN PRACTICE AS PER THE COMPANY POLICIES AND SOPs.

●OVERSEEING ALL HOTEL OPERATIONS WHILE WORKING AS A DUTY MANAGER

OTHER TASKS PERFORMED

●DUTY MANAGEMENT (MBALE RESORT HOTEL AND PARKVIEW SAFARI LODGE)

●DRIVING THE COMPANY VEHICLE IN THE ABSENCE OF THE COMPANY DRIVER

HOBBIES

● DRIVING

● READING

● TOURING

● MAKING NEW FRIENDS

● PLAYING FOOTBALL

● LEARNING

LANGUAGES SPOKEN

● ENGLISH FLUENT

● LUKONZO FLUENT

● RUNYANKOLE FLUENT

● LUGANDA FLUENT

REFFEREES

1.MRS. NAMULEMA SARAH- GM MBALE RESORT HOTEL

2.TEL 077*******

3.MR. KIBERU ASHRAF-OPERATIONS MANAGER PARKVIEW SAFARI LODGE

TEL 078*******

4.MRS. MAFUNGURA RAHAB-EXECUTIVE HOUSEKEEPER LAKE VICTORIA SERENA RESORT-KIGO

TEL 078*******/075*******

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