Sales High School

BEVERLY ANN C. ALONZO Cell#*: 562-***-****

***** ****** ***** ** ******, CA 90638 Cell#2: 562-***-****

************@*****.***

OBJECTIVE: Energetic, competent, and hardworking individual seeking a career that suits my qualifications.

EXPERIENCE:

Express Employment, Agency- Avanti Restaurant Solutions Inc. 1/21/16-4/29/2016

Accounts Receivable Specialist/Collections

Performed daily collection calls

Created and submitted invoices for various customers

Performed cash receipts and bank deposit duties

Produced and issued monthly statements

Analyzed discrepancies and disputed invoices

Working with various departments such as sales representatives and project managers

Created credit memos and debit memos for adjustments

Gained knowledge in Alert & GP System

OEC Group Cerritos, CA 7/2007-12/31/2015

Accounts Receivable

Prepared weekly Logistics and Shipping reports for management review

Made daily calls on past due accounts

Sent Email and faxed statements with invoices on past due accounts that is 30, 60, 90 days

Assisted customers with their account inquiries

Supported accounts payable in collecting shipping & logistics past due accounts

Prepared accounts that has special billing instructions

Analyzed the discrepancy/disputes on invoices

Worked with various departments such as Sales, CSR, OP, traffic, and transportation

Reviewed accounts with management regarding credit, short paid, discrepancies/disputes, overpayments, etc. Identify accounts that needs to be placed in collections

Adecco Agency-Beckman Coulter, Fullerton, CA 7/2006-11/2006

Accounts Receivable

Balanced checks received daily

Prepared Write-off letters for shortages on tax, insurance, and freight

Followed up with customers on missing invoices, tax certificates, and credit refunds

Remedy Agency-CR & R Inc., Stanton, CA 5/2005-12/2005

Collector-Commercial

Performed daily collection calls

Processed NSF checks, sales adjustments, transferring of funds to another account

Bank of America, Brea, CA 6/1999-6/2003

Bank Collector 2 -Consumer

Performed daily collection calls on delinquent car, credit cards, and mortgage loans

Assisted customers in applying collected payments

Analyzed and resolved problems involving collection accounts with high balances

Participated in various bank programs for employee morale and trained new employees

ACHIEVEMENTS:

Received Bank of America Employee of the Month Award eight times within one year

Received Certificate of Completion for the following Bank of America’s Career Development Programs:

*Effective Communication Skills *Problem Solving for Associates

*Brea Diversity Groups “Talent around the World” Event

EDUCATION:

Attended Cerritos College 1996-1998 General Education Classes

High School Diploma: La Mirada High School

References available upon request

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