Sap Support

Alekya KV

SAP Basis Consultant

+1-201-***-**** Email: ****.********@*****.***

Technical Summary

Overall 8+ years of experience as SAP Basis Consultant

Core strength in all kinds of SAP system administration, implementation, production support, upgrade and performance tuning.

Experience in different versions like SAP R/3 4.7, SAP ECC 5.0, 6.0 EHP 7, BW 7.5, CRM, PI, Solman 7.2, NetWeaver, BOBJ.

Strong experience of SAP EP implementation, Configuration (UME, SSO, NWDI).

Knowledge in Configuring SLD, Business Systems Technical Systems.

Having good experience in Azure cloud and worked on Azure cloud architecture for BW migration.

Hands on experience in designing Azure Resource Manager Template though power shell.

Experience in Azure virtual machines, Subnets, Azure Storage.

Knowledge on Cloud setup, Virtualization concepts and On-premises systems.

Experience of User Administration of SAP R/3, ECC 5.0, ECC 6.0. and SAP EP Users, Roles and Groups.

Exposure to J2EE Administration using Visual Admin, Config Tool and NWA.

Performed version upgrades for Support pack, EHP, Kernel and NetWeaver.

Expertise in analysis, design, blue-print, system installation/configuration and integration with various SAP modules.

Expert in Transport Management System such as Configured TMS, performed transports using STMS as well as TP command on the OS level.

Experience in Workload distribution, User load distribution, Monitoring of database, OS and SAP systems (CCMS Alerts ST03N, etc.).

Experience in Configuring EWA and CCMS Alerts in Solution Manager System.

Setup SSO, SSL, and SNC from SAP application systems.

Worked on disaster recovery and failover mechanism, HP-Unix SGeSAP cluster environment and its maintenance.

Experience in working with SAP support by opening OSS message.

Planned and participated in Monthly maintenance activities.

Proven ability to analyze problems, root cause and streamlining operations.

HANA 2.0 & Oracle Database Administration: Installation, Configuration, Table Space Administration, Network connections, Backup & Recovery.

Technical Skills

ERP : SAP R/3 4.7, ECC 5.0, 6.0 EHP 7, PI, CRM, BOBJ, BW 7.5, Solman 7.31,

NetWeaver Administration, CPS, SRM 7.0, IDM 8.0, TDMS 4.0.

Operating Systems : AIX, HP-Unix, Linux, Windows

GUI : SAP GUI.

Database : SQL, HANA 2.0, Oracle 9i, 10g.

Education

Master’s in Computer Science Information System from University of Central Missouri.

WORK EXPERIENCE

Project # 1

Client : PANYNJ(Port Authority)

Platform : SAP ECC 6.0 EH7, BW 7.5, Solman 7.31, BOBJ 4.2, SRM, IDM, TDMS, BSI 10.

Duration : Jan 2018 to Till Date.

Role : SAP Basis Consultant.

Responsibilities:

Working as a Basis consultant for Project and Support operations for 60+ SAP Applications.

Supporting change and release management systems (SAP ChaRM SOLMAN 7.2) and designed STMS Transport Routes for N and N+1 system also upgraded its database onto HANA 2.0.

Recently Implemented Latest Support packs ECC 6 EHP7 and also latest SAP HR with BSI Tax factory patches as part of year end activities.

Performed NetWeaver upgrade for Gateway and BW systems

Performed SAP SRM and SAP BW Performance Tuning and suggested several corrections.

Performed System refreshes, Client Copies with DB backup restore method using TDMS.

Performed Major and Minor Releases/Go-Lives/Cutovers and Systems Refreshes across all SAP applications.

Enhance the Enterprise Applications servers with new Versions of Plugins, Kernel, Support Packages, Legal Packs and Upgrades/Updates across various systems in the landscape.

Performed Restore, Redirect restore, system copy restore, Restore using Logs, Point in time restore, on DB2 databases across the enterprise. Database binds, re-binds, Post Processing, Cataloging, Environment settings. Crash Recovery, Crash analysis, Inspections, Diagnostic analysis, event analysis and HACMP Failover Analysis.

Evaluated Azure cloud architecture for BW migration and did PoC for cloud migration on azure.

Worked with Auditing team to provide them reports. Resolved requirement for auditing.

Installed/upgrade and SAP router with certificate installation

Worked on reducing cost of operations by making significant improvements (by Landscape Simplification, Password Automation for globally usage.)

Performed CUA Configuration, Role Provisioning, User Provisioning, Mass User setup, Portal and LDAP setup, SSO Setup with Citrix, LDAP and AD. Federated Portal Setup with Producer Portals.

Worked with the client to identify and then resolve issues with appropriate response time and performance of Implemented systems.

Work with technical/functional teams supporting other applications like Control-M, Brainware, Cypress, PowerPlan to identify existing problems & work on corrections.

Participate in various assessments, reviews on prototypes and POC’s for SAP production readiness activities like Installation/Configuration and Landscape adjustments.

Performed OS level activities for On-premise, Virtual Systems, Cloud setup and DR servers.

Providing L2 and L1 support to junior colleagues and provide knowledge Transfer to offshore team including documentation for incident logging, monitoring.

Project # 2

Client : KPMG

Platform : SAP ECC 6.0 EHP7, SAP BI 7.3,BOBJ 4.2, CPS 7.0(BPA), ADS, SLD, SOLMAN 7.31(ChaRM), UNIX/AIX/LINUX and Oracle 11g.

Duration : Jan 2015 to Dec 2017

Role : SAP Basis Consultant.

Responsibilities:

Worked as a Basis Consultant for Project and Support operations for various 120+ SAP Applications.

Implemented new landscape which consists of BODS (DS 4.1 SP3) and CPS (NW 7.3).

SAP ChaRM Implementation on SOLMAN 7.1 and designing Transport Routes.

Worked as a SME and single point of contact for ECC, BW and SOLMAN landscapes.

Performed Major and Minor Releases/Go-Lives/Cutovers and Systems Refreshes across all SAP applications.

Performed Oracle upgrade (Patch and Version), Power broker Password Safe Implementation, CPS to BPA upgrade, SAP NW Gateway Hub.

Other upgrades like Disaster Recovery Mock Test, XtremIO Migration, vBlock Migration, Data Domain Upgrade.

Transport Management System: Configured Charm and transport management system for the upgraded systems and imported transport after the end user’s request.

Enhance the Enterprise Applications servers with new Versions of Plugins, Kernel, Support Packages, Legal Packs and Upgrades/Updates across various systems in the landscape.

Reduced cost of operations by making significant improvements (by Landscape Simplification, Password Automation, Line Opener (SOA)) for globally usage.

Key resource in major go-live which was a global rollout with 500 users and 45 new applications.

Worked with the client to identify and then resolve issues with appropriate response time and performance of Implemented systems.

Work with technical/functional teams supporting other applications like BCP, DRW identify existing problems & work on corrections.

Participate in various assessments, reviews on prototypes and POC’s for SAP production readiness activities like Installation/Configuration and Landscape adjustments.

Knowledge Transfer to offshore team including documentation for incident logging, monitoring.

Project # 3

Client : Neptune Orient Lines(NOL) Limited, Singapore.

Company : Infosys Technologies

Platform : ECC 6.0, SAP 4.7EE, BW, CPS, Solman 4.7,Oracle, Unix, SQL.

Duration : May 2012 to Dec 2014

Role : Associate Basis Consultant

Responsibilities:

Performed regular health checks for all Production systems.

Monitoring and resolving remedy ticket queue.

Upgrading SPAM version and Applying support packages through SPAM.

Configured Operation Modes.

Worked with BRTOOLS & added Data files to existing table spaces.

Installed WebAS Java as add-on and Worked with Config/Visual Admin tools.

Download and applying Support Patches and SAP Notes.

Performing Pre & Post System Refresh activities.

CUA Configuration and User administration activities like creating user Ids based on standard naming convention, resetting passwords, locking and unlocking user IDs. Created and modified Roles in R/3 based on business requirement.

Apply java patches through SDM, JSPM.

SAP Printer administration and spool configuration.

Transports in ABAP and Java Environments (Using SDM).

Adding the roles, profiles to the users upon request. Performed user traces as per the requirement to resolve user issues.

Performed Client Copy – Local, Remote, Client Export and Import

Provide technical support to change management team & Transport of changes across servers.

Background jobs - Scheduling of Background jobs, Monitoring of Job logs.

Maintaining Profie Parameters.

Maintaining Issue resolution log and Escalation procedures.

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