Customer Service Data Entry
Resume:
PROFILE
Motivated administrative professional with over three years experience organizing and
providing exceptional assistance to an entire operational department. Adept in accurate data entry with excellent communication skills.
EXPERIENCE
TOURNAMENT OPERATIONS INTERN HURRICANE JUNIOR GOLF TOUR - 2021
• Provide customer service to both parents and the youth participants
• Tournament set-up and preparation includes, but not limited to: marking golf courses, tee and hole locations, scoreboard set-up, utility set-up
• Starting and scoring of players, on course rules officiating, pace of play management RECEPTIONIST WATSON CLINIC; LAKELAND, FL — 2020-PRESENT
• handle patient information.
• make outgoing and take incoming calls according to he scheduling that needs to be done. work also includes knowing how to file paperwork manually.
• collect patient copays if and when necessary. Communicate with insurance/business office via email regarding patient appointment information.
• requires multi-tasking dealing with patients questions, phone calls, paperwork, and ensuring patients are checked in for their appointment in a timely manner EVENTS & ENTERTAINMENT CONVERSION CREW TAMPA BAY BUCCANEERS; TAMPA, FL — 2020-PRESENT
• implement the setup and breakdown of all special events and home games as directed by the Events & Entertainment Coordinator.
• attend training as required to cultivate a high standard of safety and quality in event execution procedures
• dispense and maintain event supplies and equipment both owned and rented as assigned by the Events & Entertainment Coordinator
• assist the Cheerleading Department with TBBC and mascot appearances
• assist the Events Department with transportation and escorting of current and former players and coaches during high profile events.
RECORDS ASSOCIATE IMG ACADEMY; BRADENTON, FL — 2019-2020
• create excel speed sheets with student information
• make outgoing and take incoming calls according to the excel spreadsheet 3135 Cherry Hill Circle N.
Lakeland, FL
********@*****.***
ASHLEY ZINHEMA
• check voicemails and call back any missing calls from the previous day
• check incoming emails and send out email replies to different departments as well as to parents
• communicate and work closely with different departments to make sure correct student documentation has been received and filed properly
• work also includes knowing how to file paperwork both electronically and manually. LEAD OUTDOOR INSTRUCTOR GALILEO LEARNING; CUPERTINO, CA — 2018
• prepare for and deliver three rotations of Galileo curriculum per day in outdoor activities for groups up to 28 campers
• implement curriculum and adapting to it as needed to improve camper experiences or accommodate individual campers
• provide leadership, energy and camp spirit, constantly assessing group dynamics and the needs of individual campers
• support camper check in and checkout processes
• provide excellent customer service for grown-ups as well
• assist with the daily set up and preparation of camp, and contributing to the daily openings and closing ceremonies, all-camp activities, and snack/lunch supervision and
• programming.
EDUCATION
POLK STATE COLLEGE — ASSOCIATES DEGREE, 2020
FLORIDA INTERNATIONAL UNIVERSITY — BACHELORS IN RECREATIONAL THERAPY AND SPORTS MANAGEMENT, 2021
VOLUNTEER WORK
TAMPA BAY SUPER BOWL COMMITTEE, 2021
CERTIFICATIONS
HOSPITALITY AND TOURISM MANAGEMENT, APRIL 2020
GRASSROOTS 9V9 COACHING LICENSE US SOCCER, JULY 2020
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