Desktop Support Engineer

Resume

IMANPREET SINGH

Email: ***************@*****.***

Contact No.: +91-880*******

Date of Birth: 4th

July 1987

CAREER OBJECTIVE

Seeking a challenging position to use my skills to the optimum level and at the same time get an opportunity to enhance my knowledge and use to help the business meet strategic and operational goals by identifying opportunities to deploy new technology. Possess expertise in networking and hardware, superior technical aptitude, and proven ability to manage complex tasks. CAREER SUMMARY

Proficient in working on Hardware and Networking and also handle Security surveillance like CCTV, Door Security system Finger Print Sensor and so on have knowledge of Installation and Resolving issues.

Proficient in working on Switch, Hub, Firewall, Remote, Printer and all Network related issues.

Proficient in using Html, Html5, CSS.

Basic Knowledge of using JavaScript.

Experience in working with Oracle and Access database.

Well versed with UNIX, LINUX and Windows operating system.

Good command over programmed designing.

Experience in system level programming.

Experience of training the new joiners.

Experience in handling the project alone in the absence of seniors.

Punctual and hard working. Tendency to complete the assigned task within the framed time limit.

Good communication skills for customer level interaction.

Experience of resolving customer queries on call.

Highest customer satisfaction index with the past employer.

Goal oriented with excellent technical skills.

EDUCATIONAL QUALIFICATION

• MCA (2014) from Sikkim Manipal University with 60.00% aggregate.

• BCA (2011) from Sikkim Manipal University with 62.00% aggregate.

• H.S.C. (2006) from N.I.O.S with 60.00% aggregate.

S.S.C. (2003) from C.B.S.E Board with 58.00% aggregate. TECHNICAL SUMMARY

• Languages : C#, .Net, Asp.Net

• Database : MY-SQL, Microsoft SQL Server, MS-Access, Oracle

• Web Designing : HTML, CSS, JavaScript

• Web Designing Tools & IDE : Visual Studio 2008 or 2010

• Frameworks : .Net Framework 3.0, 4.0

• Operating System : Windows XP, Windows 7, Windows 8 PROFESSIONAL /TECHNICAL QUALIFICATION

GNIIT

NIIT, Noida August 2008 – May 2013

Studies focused in application development (C#, .Net, Asp.net, Java, Oracle) IT project management and Multimedia design.

Computer Hardware Certification

Lal Bahadur Shastri Training Institute, Noida April 2003 – November 2003 Studies focused in Technical System Problem, Computer Hardware and Networking.

Computer Application & Programmer

Foresight Technical Education Center, Noida July 2003 – July 2004 Studies focused in application (Basic computer Information, MS-Office, HTML, CSS, JavaScript and Tally).

Experience

• Entab Infotech Ltd 10 Feb 2020- 30 Aug 2020

Off: Okhla New Delhi

Working as Technical Support Manager, where my role is to work on AR VR and 3d Technology. I can handle the pan India engineer team and also given support and training to teacher and colleagues. I have good knowledge in Computer Hardware and Networking basically I can handle the customer and solve the query and issues.

• Promotional Club 1 Nov 2019- 8 Feb 2020

Off: Greater Noida

Working as IT Incharge, Handling Server and Pc both Software and Hardware. Work on Firewall, Remote Desktop Support. Also Handling Team and given guidance and Training to team.

• Educomp Solution Ltd 18 Sep 2014- 30 September 2019 Off: 514, Udhyog Vihar Gurgaon

Working as Engineer, Handling Server and Pc both Software and Hardware. Working on Smartclass running in School also handling networking. Basically, my work is doing networking in school from server to client machine and installing education software which is based on .net platform where I using Sql Query, IIS Server connectivity between program and database. To handle complaint about computer hardware and software related issue like educational software working MS office etc. type of different software issue were handle over there.

• Zealicon Technology 4 Nov 2012- 30 Aug 2014

Off: V-22B, Shree Jee Palace, Near Vinayak Hospital, Atta, Sector-27, Noida-201301 Working as Software Developer, Proficiency in development of website designing in visual studio 2008 using .NET framework 3.5, Good Knowledge of RDBMS like Relationships, Stored Procedure, View, Trigger etc., Profound Knowledge of SDLC Life Cycle. PERSONALITY TRAITS

Able to maintain, troubleshoot lan and wan and also work on all operating system as hardware and software both

Exceptional Managing skills of databases.

Remarkable logical and analytical skills.

Good communication skills in written and verbal both. KEY RESPONSIBILITIES HANDLED

Working on Switch, Hub, Firewall, Remote, Printer and all Network related issues.

Working on Hardware and Networking Support.

Created Website in Asp.Net (3.0, 3.5, 4.0) using C# for coding and for database use Microsoft Sql Server, Oracle or MS-Access, Testing Webpage, Maintaining Websites.

Created database reorganization procedures, scripted database alerts, and monitored scripts.

Handled database server tuning, application tuning, maintaining documentation and capacity planning and database security.

Enhanced MS-Access databases by improving user interface, introducing multiple-user access, and increasing security and stability.

Responsible for Oracle 9i logical and physical databases design, implementation, and maintenance. Involved in all phases of database development, from needs assessment to QA/QC, design, and support.

Train the new recruiters.

Able to handle the conflict situation.

CERTIFICATIONS

• Completed Certification in Microsoft Certified Professional Exam (MCPD)

• Completed Certification in Oracle Certified Professional in Java SE6 Programmer

• Completed Certification in Oracle Certified Professional in Java EE5 Web Component Developer.

• Completed Certification in Oracle Certified (DBA & Developer Track) SUMMER TRAINING

Stock Management System, Summer Intern May 2011 – June 2011 Iskon soft e-solution Pvt. Ltd, Paharganj, New Delhi Created and maintained stock details in Iskon Soft E-Solution. Resources recruiting using C# Windows Application and Graphics. Automated Ms-Access reporting for stock productivity metrics and billing rate optimization.

PROJECT WORK

99RentalNoida.com (S.B. Properties)

An online system used to manage the Records of Rent, Sale and Purchasing of Flat, Bungalows and Plots Technologies used are Asp.Net, C#, HTML, HTML5, CSS and JavaScript.

Institute Management System

A stand-alone application used to manage the information about students, faculties, employees, enquiries, admissions of an Institute. Technologies used are Asp.Net, Html, JavaScript and CSS. EXTRA-CURRICULAR ACTIVITIES AND EXTRA QUALIFICATIONS

Participated in NIIT IT Aptitude Test and Won Third Prize.

Participated in Technokaal 2010 in Java Core from Kalka Institute for Research and Advanced Studies and won Second Prize.

STRENGTH

Positive thinker, Interpersonal skills, Honesty and Integrity, Punctuality, Strong Analytical abilities, Flexibility and Adaptability, Responsible, Goal oriented results achiever, Meeting deadlines, dedication and devotion towards work.

PERSONAL DETAILS

Name : IMANPREET SINGH

Father’s Name : KAMALJEET SINGH

Nationality : Indian

Maritial Status : Married

Hobbies : Listening Music, Playing Cricket

Languages Known : English, Hindi & Punjabi

Permanent Address : A-27/2, Hindon Vihar, Barola, Sector 49, Noida, U.P-201303. Phone Number : 880*******, 981*******

Alternate Email : ***************@*****.***

DECLARATION

I hereby declare that all information mentioned above is true to the best of my knowledge. Date : IMANPREET SINGH

Place : NOIDA

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