** ***** ** *********** ********** in the Technology field. 15 Years in a leadership role. Keeping pace with modern technologies to assist and exceed company objectives and goals. Recognized for the diverse set of technical competencies, focused operational streamlining and positive leadership style.
ITW - Information Technology Manager
06/2012 – 11/2020
Managed implementation and rollout of an all SaaS mobile- ecommerce platform which fully integrated with current ERP application. This increased customer service operational efficiency along with increase customer self-serving orders.
Project lead for customized SaaS software and hardware application for the Automotive industry that generated millions in yearly revenue.
Set IT Security compliance guidelines for technology use and data integrity that aligns with Corporate CYBER Security program BRAVE along with securing our Customers online transaction data to ensure Both ISO and PCI compliance.
Lead cyber security team to secured, protect company data and its resources by implemented DUO 2 Factor Authentication company wide.
Reduced operating costs by migrating on-prem Datacenter to a Hybrid Cloud model.
Streamlined Manufacturing and Distribution centers by implementing barcoding system which allowed the business to save on operating cost
Designed and implemented a Cloud centric Business Intelligent solution using Microsoft Power BI to give insight into financial data and inventory levels which integrates into multiple data sources including ERP systems, SharePoint, SQL, Excel, Sales, creating data queries also using Access DB and SQL queries tools
Created processes and procedures for internal IT communications to internal customers this allowed for quicker IT response and thorough technical resolutions.
Partnered with all departments including; Sales, Accounting, Marketing, Customer Service, Manufacturing and Distribution teams to ensure their technology needs are met
Mentor, Train and Motivate team of IT professionals including performing annual performance review and set yearly bonus and salary marks, along with SMART project goals
Multiple ERP application upgrade deployment support for inventory, Order processing and manufacturing
Deployed VMware virtualization solution to satisfy needs of server consolidation and that dynamically expands to support the growth of the Business
Ensured our Disaster recovery and DR standards were met
EDI management for new customer connections to Orders and invoicing using IBM Gentran EDI application which interconnects to our ERP solution
Florida Handling Systems - Director of Information Technology
01/2012 - 06/2012
Simplified IT infrastructure operation and cost while still providing a stable and secure infrastructure
Deployed mobile application rolling out over 100 mobile devices with GPS field tracking ordering system that allowed team leads to track and streamline field service requests
Design, develop and maintenance of Data, Voice and Mobile Infrastructure to meet the demands of our growing company across multiple locations.
Providing IT direction and leadership making changes to current infrastructure to allow for continued growth.
Implemented IT inventory, Ticketing and Tracking system using Spiceworks
Creation and enforcement of IT user Policy's and training for all users
H.I.M On Call - Manager Of Information Systems
07/2011 - 11/2011
Provided IT leadership and direction in supporting changes to current infrastructure to allow for continued growth for a Health Care Management services company
Ensure our internal systems conforms to HIPAA: For example, the need to have training for internal employees on usage of health care applications, hardening of digital medical records application from only being viewed on screen for set number of minutes, Network access level, and password changes every 3 months and set complexity
Responsible for leading a successful client implementation for HL7 and data interface to hospital Medical Record systems with custom interface specifications (Meditech, 3M, QuadraMed Quantim)
Worked with global interface team to ensure successful testing of HL7 ADT an Unbilled data extracted for SQL Medical Imaging and Coding applications
Managed entire US based IT operations and extended support to our global offices. Delegated tasks and project to local and global IT staff and monitored status to meet objectives and deadlines
Involved in a Global IT Operations Team in Vizag, Hyderabad India and Puerto Rico to meet IT objects and goals
Managed the efforts for support and training related to use of Electronic Medical Coding applications to code medical records and all projects related to export of medical records and images to and from the clients Hospital EMR
Lead project to relocate our mission critical application servers and MS SQL database servers to secure redundant co located Datacenter in Colorado
Artistic Tile Inc - Information Technology Manager
06/2004 - 07/2011
Driving the company's growth by using the latest, most efficient and reliable technology.
Continuously researching ways to cut IT cost while keeping up with the latest technology.
Deploying and Planning Business applications to create an environment that produces enhanced business operations from our Warehouse Distribution, Marketing, and Customer Service to our Retails Sales divisions.
Tasked with assembling a team of IT professionals to lead the company in the technology department.
Set Staff performance marks and conducted yearly reviews along with salary reviews.
Negotiated all vendor contracts from Telecommunications, Wireless Phone, Data, Software and Hardware. Along with setting SLA agreements and contract terms.
Responsible for over hundreds of users and over 18 remote branch locations.
PCI compliance guidelines for our financial institution to allow our retail locations to accept customer Credit Card transactions.
Address: Tampa, Florida
ERP Enterprise System Management
Business Intelligence Report Developer
API System integration
Industry IT Compliance ( ISO 9001, PCI DSS)
IT Policies and Procedures
Technologies: JD Edwards, Sage MAS, Infor Syteline, Microsoft Dynamics Solomon, Salesforce, Azure Cloud, Pepperi Ecommerce Portal & Mobile application, Loftware Barcode label designer, Microsoft Office 365, MS Power BI Business Intelligence, MS SharePoint, IBM iSeries, VMWARE, Veeam, Disaster Recovery, Crystal Reports, RFGEN Bar Code, Microsoft Intune, SolarWinds, Spiceworks, Freshservice
Degree of Associate: Specialized Business