LAN Engineer

LR

VOLUNTEER EXPERIENCE OR LEADERSHIP

Installed a new electrical service line and panel for a local and growing water purification company.

Volunteer, mentor, at local Elementary and High Schools.

Volunteer sports announcer for high school athletics

Interim High School Head Baseball Coach

SKILLS

I’m a diligent worker and great leader. Abreast on computer operating systems. IT troubleshooting & problem solving.

LLYAS ROSS

*********@*****.***

580-***-****

EXPERIENCE

LAN ENGINEER • AT&T • 2013 – PRESENT

Assist network engineers in providing second level network support for MIS/IT systems. Mapped and manage wireless access points. Liaison for engaging and interacting with the support teams with a focus on expediting issues resolution by 90%. Check LAN performance, capacity, security settings, and approvals. Set-up telecommunication equipment. Document network configuration and hardware/software related operating procedures.

STAFF SERGEANT • U.S. ARMY • 1998 – 2011

Oversee, supervise, and delegate day-to-day operations for a squad of soldiers. Responsible for advance field artillery tactical data systems. Administrated training programs to enhance soldiers’ skills. Prepared and maintain records, case files, and sensitive military documentation.

EDUCATION

A.A.S BUSINESS MANAGEMENT •2019 • SHELTON STATE

Computerized Management Information Systems

Microcomputer Applications

CERTIFICATIONS •2013• NEW HORIZONS

CompTIA IT, CompTIA Network+, CompTIA Security +, Microsoft Windows configuration

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