Service Engineering
Resume:
NAVEEN KUMAR V U
B.E MECHANICAL
E-mail : **************@*****.*** Mobile: 766-***-****
Experience : 6+ Years in Maintenance
Career Objective:
A graduate in Mechanical Engineering and comprehensive working experience in maintenance and repairs of automobiles and other industries, seeks to work in major role of Technical fields at relative industries.
Key Skills:
Extensive knowledge in automobile engineering, repairs and maintenance techniques.
Excellent problem solving skills that help detect and analyze a problem and find solutions.
Strong observational and investigative abilities in workshop maintenance.
Ability to extend courteous, friendly and timely services to customers. Work Experience:
Current role :
Designation : Hub Manager
Organization : Bounce – Two wheel rental-Dockless (Wicked Ride Adventures Pvt, Ltd) Duration : March 2019 – Till Date
Responsibilities:
Handling hub includes ( Service, Inward, Outward, IOT Dept. and truck movement )
Controlling 300 to 500 bikes inflow and outflow of the hubs.
Created and process vehicle flow in service Dept. and improved work efficiency.
Planning and arranging parts requirement and material rework.
People management and shift planning of employee strength to 80 in three shifts
Taking care complete maintenance of workshop and equipment’s.
Vehicle service operation procedure and quality.
Vehicle product development.
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ACHIEVMENTS
Made and complete infrastructure of hubs and process from initial.
Remotely worked and shifted complete fleet during pandemic(Covid19 lock down).
Proto developing and installation for Bike Asset with vehicle engineering team.
Setting up new hub infrastructure and training – Hyderabad.
Training all the hubs for asset safety fitment in bikes and workings.
SOP follow up correction in Benelli, Hyderabad.
Fleet Management – Taking care of IC to EV, conversion of bikes, Retrofit testing and validation.
Designation : TECHNICAL MANGER (CO-TEK) & WARRANY IN-CHARGE Organization : SVR MOTORS (MAHINDRA AUTHORISED SERVICE DEALER) Duration : March 2017 – May 2019
Responsibilities:
Diagnosing vehicle problem and identifying root causes and solving.
Training technician both technical and regarding process.
Handling technician skill level matrix and promoting to further training.
Raising SCR (service complaint report) and TAR (Technical Assist Report) to M&M.
Following recall and retro replacement works.
Taking care of complete vehicle warranty department.
Maintaining workshop and equipments like lifts, wheel aligner, generator, air compressor etc.
Maintaining Effluent Treatment Plant used for vehicle water washing.
Maintaining special tool handling and calibration off measuring tools.
Analyzing repeat repairs and quality of the jobs and in its improvement.
Handling, claiming and dispatching warranty parts and free service claims.
Accessing TEKNET for communicating between dealer and manufacturer. Designation : SERVICE ADVISOR & Process Development in-charge Organization : RAJALAKSHMI AUTOMOBILE PVT LTD (Mahindra trucks and bus division) Duration : April 2016 – Feb 2017
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Responsibilities:
Responsible to guide the clients on maintaining their vehicles and ensuring efficient performance of the vehicles.
Identify the reasons for malfunctioning of the vehicle and assign technician to perform the repair works.
Advise the clients on using the vehicle appropriately and ensuring regular servicing and maintenance to the engines.
Oversee the work of technicians and provide them assistance for complex repair work.
Following retro replacement work and analyzing root cause of failure for warranty process.
Handling the service process and requirements of workshop needs. Designation : FLOOR CONTROLLER
Organization : INDIA GARAGE (VST GROUPS) MAHINDRA CARS Duration : Jan 2015 - March 2016
Responsibilities:
Handling the service workshop of 15 Ramps and service 30 Vehicles and 13 Technicians.
Planning and scheduling the work on job and priority based.
Analyze and diagnosis the root cause of vehicles and solving the problems.
Road testing the vehicle regarding its performance and problems. Maintain a stock of the important repair tools, and equipments that are required by the service stations frequently.
Achievements:
Handled 80nos of flooded vehicles including engine o/h and electrical services in period of two months (Dec 2015 – Jan 2016).
Maintained and sub branch for the period of month in act for manager, team of 12 members
(June 2016).
Being a service advisor / floor controller for HCV, LCV and body shop.
Been promoted to floor controller of major service repair from quick service and maintenance. Page 4 of 4
Extra curricular
Event organizing, leadership qualities
Reverse Engineering
Vehicle assembling and servicing
Highly interested in driving
Observing new innovations
Projects:
Title 1 : ELECTRO MAGNETIC SUSPENSION SYSTEM FOR LMV Duration : Dec 2012 – March 2013
Title 2 : HYBRID ELECTRO DRIVE SCOOTER (HEDS)
Duration : Dec 2013 – March 2014
Educational profile:
BACHELOR OF ENGINEERING in Mechanical Engineering at ANNAMALAIAR College of Engineering, Polur. (2010 -2014).
Higher secondary at Govt. Boys Higher Sec School at Katpadi - 2010.
SSLC at CLUNY Matriculation School at Katpadi - 2008. Personal Details:
Father’s name : Ulaganathan. PC
Date of Birth : 03-09-1992
Nationality : Indian
Language Proficiency : Tamil, English, Kannada
Permanent Address : No 38/9 road street, Killithanpattari, Katpadi, Vellore – 632 007
Place: Katpadi Yours faithfully,
Naveen Kumar .V.U
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