Catherine G. Relevante
Assistant Manager with over 10 years of experience of providing excellent customer service, handling customer transactions, referring products and overall responsible in branch operation. I’m a dedicated employee that can be relied to help achieve company’s goals.
Professional Experience
Toys R Us
Century Mall City Branch
2nd Level Kalayaan Ave. Poblacion Makati City
Store Supervisor Operation
April 13, 2019 – Feb 23, 2020
BDO Unibank Inc.
Junior Assistant Manager
(Service Officer/Branch Cashier and Marketing Officer)
Jan 2017 – Feb 2019
BDO SM Hypermarket Pasig Branch
&
Customer Service Associate/Bank Teller
(Marketing Assistant and Cash Teller)
May 2008 – Jan 2017
BDO Robinsons Galleria-Ortigas Branch
BDO Strata 100-Ortigas Branch
Duties and Responsibilities:
Monitors target quotas.
Monitor office supplies (inventory).
Review and approved submitted reports.
Supervise and orients staffs.
Counseling and performace review of staffs.
Maintains staff records.
Coaches newly hired staffs.
Responsible for balancing overall cash.
Responsible on customer handling and immediate resolution on complaints.
Monitors and ensure no errors in processing of transactions.
Holds the store keys.
Responsible in opening and closing of the store/branch.
Trainings and Seminars Attended
Job Coaching Workshop
July 2018
How must we think, act and speak as Job Coaches/Officers
Unit Investment Trust Funds
2012
To provide basic information on the UITFs to better understand the features,
rewards and risks.
AMLA Training Program (101,102,103)
2011
To ensure all banks employees are empowered with knowledge and training in
compliance with Anti-Money Laundering Act.
Marketing Assistant and General Service Teller
2009
To provide the participants on the policies and procedures related to account opening, miscellaneous transaction and navigate through the different system used.
Personal Details:
Name
Catherine Grande Relevante
Address
L1 B7 Guyabano St Mangga 3 Nagpayong Pinagbuhatan Pasig City
Contact Number
E-mail Address
*******************@*****.***
Education
Rizal Technological University
Boni Avenue Mandaluyong City
2004-2008
Bachelor of Science in Business Administration-Major in Management
Rizal High School
Pinagbuhatan Pasig City
2000-2004
Languages
English
Tagalog
References
Ms. Mary Grace Jarantilla
Store Supervisor-Operation
Toys R Us Rockwell
Power Plant Makati
Mr. Jess B. Santos
Project Officer
Manila Water
Technical Ventures
Ms. Jeanny Aberia
Officer in Charge
FS GI01
Telco Department
Glorietta Branch