Service Customer

Ashley Crain

***** ******** **, ***.*** ● Shaker Heights, Ohio 44120 216-***-****●adjzz5@r.postjobfree.com Career Summary:

Self-confident diplomatic with over 6 years of Customer Service experience. Proficient knowledge of medical terminology. Physically strong organizational skills, proficient in preparing written documents, pleasant phone etiquette, computer skills, and detail oriented. Ability to communicate with people at various levels. Results driven and adaptive to change. Summary of Skills:

● Able to work under pressure

● Ability to multitask

● Customer service and attention to details

Employment History:

Amazon 21500 Emery Rd, North Randall, OH 44128

Picker

● Pick orders

● Pull warehouse items from the shelves based on numbers, sizes, colors, quantity, and quality requirements

● Ensures that orders are accurate

● Stage items correctly for delivery

Walmart 8160 Macedonia, Ohio 8/2017 - 4/2019

Stock/Set Up

● Detail oriented by stocking shelves making sure the UPC numbers match

● Meeting deadlines

● Compute labels

● Construct a new model inside the store

● Locate information to help customers locate items in the store Walmart 6594 Mayfield Heights, Ohio 1/2015 – 8/2017 Personal Shopper

● Provided expert advice

● Gave the highest level of customized and personal customer service

● Responsible for building a client base of loyal shoppers

● Processed sales transactions efficiently and professionally

● Great communicator through mail, e-mail, telephone, and face to face

● Kept personal information private

● Kept files and important information organized

McDonalds 4500 South Euclid, Ohio 9/2013 -1/2015

Crew Member

● Operated cash register

● Trained new hires

● Prepared food for customers

● Maintained a clean work area

● Provided excellent customer service

Cedar Point 1 Cedar Point DR, Ohio 5/2013 -9/2013

Customer Service/cashier

● Operated cash register

● Trained new hires

● Prepared food for customers

● Maintained a clean work area

● Provided excellent customer service

Education:

● Cuyahoga Valley Career Center, Phlebotomy Fundamentals Brecksville, Ohio

● Cuyahoga Community College Journalism

● Central State University Journalism

● ECOT Public Home School Diploma

Organization &Association:

● National Health career Association Pending

● Certified Phlebotomy Technician Certified

● Medical Terminology Certified

● Human Anatomy and Physiology Certified

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