CIO, IT Director, IT Manager

Chris Gibson

Parker, CO

*********@*****.*** 303-***-**** https://www.linkedin.com/in/chris-gibson-4474a09/

PROFESSIONAL SUMMARY

Motivated, goal-oriented IT and Technology professional with nearly 20 years of experience developing, implementing, and supporting complex and emerging technologies contributing to streamlined processes, cost savings, and growth and expansion strategies.

Proven vison in developing technology infrastructure and architecture including hardware, software, network, disaster recovery, and business systems.

Collaborative communicator with proven leadership and 15 years of experience motivating, training, mentoring, and developing diverse project teams, ensuring successful project completion.

Highly skilled in identifying opportunities and recommending proactive technology solutions, with strong financial acumen including budgeting, forecasting, and cost structure containment.

CORE COMPETENCIES

Developing Strategic Initiatives

Excellent Communication Skills

Service & Product Delivery

Data Analysis & Data Integrity

Staff & Leadership Development

Strategic Direction & Planning

Strong Business Acumen

Functional Management

People & Vendor Management

IT Strategy & Security

Strategic Business Initiatives

Strategic Direction Setting

PROFESSIONAL EXPERIENCE

Elite Renovations, LLC, Parker, CO Sept 2017 – Present

IT Director

Develop and execute an integration strategy providing access to data from diverse sources extending to business partners and customer ecosystems.

Engineer and administer Azure environment.

Setup Maintain Office 365 (o365).

Develop IT strategy, processes, and procedures to align with business’ vision.

Engineer IT infrastructure in a hybrid solution of Azure cloud and on prem storage.

Improve business efficiencies with creative IT solutions.

Manage all IT functions including database administration, software and hardware management, and network performance.

Responsible for all project management, vendor relations, contraction negotiations and management, budget management, and forecasting.

Lead all staff including recruitment, hiring, training, mentoring, coaching, skills development, and performance development.

American Furniture Warehouse, Englewood, CO (3500+ Employees) Sept 2001 – Sept 2017

IT Director March 2016 – Sept 2017

Kept current of business trends and emerging technologies, taking advantage of these trends to develop and execute IT and business strategies.

Continually improved systems and processes to meet enterprise requirements for growth and beyond.

Educated C-level peers and the enterprise at large about changes that support success.

Worked with stakeholders to continually optimize compliance, IT governance, and decision-making processes as the enterprise grew and the technology landscape changed.

Maintained all IT Manager responsibilities as well as directed enterprise wide internal and business IT operations.

Engineered, implemented, and managed IT strategies focused on IT organization design, system integration, innovative technologies, business continuity, datacentre and IT infrastructure, and business development of this $700M, 3500 employee consumer products company.

Created the foundation for introducing and implementing new technologies into the enterprise operations and services.

Hired, assessed and developed talent for retention, diversity and inclusion. Led the cross-functional, multi-state team supporting 14 retail locations throughout Colorado and Arizona.

Design and architect new solutions as required by the company.

Responsible for employee accountability to meet required SLA's for our internal customers.

Advised, recommended, and directed technology purchases and leases.

IT Manager Sept 2001 – March 2016

Superior leadership, supervision, mentoring, coaching, and counselling of 14 IT professionals from IT support, systems administration, network administration, and project management in the administration, configuration, and installation of all IT-related projects – recruiting and selecting great IT professionals the team increased from 2 to 14 full time employees providing excellent help desk network/server support, security, training, and operational support.

Oversaw the technical workforce schedules, plan development, growth, and implementation maximizing the current and future workforces’ efficiency and effectiveness in accomplishing strategic business priorities.

Developed and implemented technology systems including mobile sales devices with MDM solutions, increased server capacity for virtual and physical servers with redundant and cluster configurations, upgraded hardware and peripherals, implemented signature capture printer units, and faster more reliable WIFI solution to accommodate increase in sales revenue from $130M to $700M.

Developed and implemented hybrid cloud on-prem solutions (Azure) platform.

Partnered with executives to develop IT budget, roadmap and to maximize development efficiencies and resolve technology issues.

Oversaw sourcing decisions and scalable vendor management processes.

Developed strategic initiatives and oversaw the development of long-term plans and proposals to support business objectives.

Effectively drove business, culture, and technology change in the dynamic operating environment.

Designed and implemented Disaster Recovery Site to protect the company’s data including IBM server and Netapp NAS devices as well as all planning and scheduling of data replication ensuring Business Continuity.

Integrated technology solutions for complex projects including 4 location builds from 200,000 – 600,000 square footage –Engineering of security systems, access control, WiFi networks, HVAC integration, structured cabling, point-of-sales systems, and datacentre infrastructure design.

Managed vendor relationships including coordination, design, installation, support activities, and contract negotiation – renegotiated contracts saving over $30K over contract term, with additional 15% savings annually through use of multiple vendors.

Work with department managers across enterprise discovering business needs and engineering effective solutions.

Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements (SLA).

Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection, endpoint protection, security and building access with implementation of key projects that streamlined processes, achieved cost savings, and maintained security and integrity of systems and compliance with all PCI regulations - defining scope, managing roadmaps, milestones and maintaining strong relationships with all stakeholders including Executive Team, Accounting, Human Resources, Sales, Warehouse, Delivery Team, and Marketing.

Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.

Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

Established organizational technology strategy and goals, IT guidelines, standards, and operating procedures.

Ensured technological processes and services comply with all requirements, laws, and regulations.

Managed and monitor the installation, configuration and maintenance of network and network infrastructure including updates to system documentation.

Plan and manage the implementation of hardware installation/upgrades; maintain physical and virtual technical infrastructure.

Oversaw all purchase of hardware and software including mobile devices, laptops, desktops, servers, software, storage solutions, printers, and network equipment – resource planning and forecasting, user license management, data growth and storage capabilities.

Analyzed current enterprise software solutions to maximize efficiencies and engineered SaaS solutions such as: Adobe suite, Microsoft O365, LastPass, Zoom, WebHelp Desk, Paycom, and many others that helped increase productivity and decrease datacenter capacity.

Oversaw the measurement and reporting of IT systems’ security, performance, utilization, reliability, and business value.

Career Notes: Previous work as Computer Specialist (Rocky Mountain Computer Specialists), Network Administrator (Applied Graphics Technologies), and Internet Specialist (Staff Options)

TECHNICAL SKILLS

LAN WAN WLAN TCP/IP SNMP SolarWinds APM SolarWinds NPM SolarWinds Netflow Windows Server 2003, 2008, 2012, 2016 Exchange Server Active Directory ( AD ) Microsoft SQL Database VPN DHCP DNS WINS FTP VMWare VSphere VOIP Cisco Cat5 HTML Linux Unix Netbackup Barracuda Commvault Microsoft OS Macintosh Disaster Recovery Netapp Office 365 Public, Private and Hybrid Cloud Mobile Device Management (MDM) Anti-Virus PCI Excel SaaS SAN Hardware Remote Desktop SSH Firewall Systems Engineering Systems Architecture Infrastructure Engineering Infrastructure Architecture Telecommunications IT Security Backup Solutions EMC

EDUCATION & TRAINING

Western Governors University

Bachelor of Science – Business Administration, Information Technology Management (in progress)

University of Phoenix

Associate of Arts – Information Technology Management (2009)

RECOMMENDATIONS

Scott Downs (CIO) – “Over the past 9 years I have had the pleasure of working with Chris in a technology management role. He has developed really refined decision making skills along with leadership skills. He has always had outstanding technical skills. There is nothing he can't figure out how to accomplish. He would make an outstanding addition to any technology team.”

Casey Mrsny (Graphic Designer) – “Chris is one of the hardest workers I know. There were many times he would be working after hours to make sure the job was done correctly and thoroughly. He is extremely knowledgeable in his abilities. Chris understands what it means to be a leader and is fantastic with his team. He makes it clear what needs to be done but will always have a fun upbeat attitude. He will truly make a great asset to any team.”

Shah Taleghani (Founder Shahtheshaman.com) – “Chris Gibson is one of the most dedicated IT Professionals I've met. During recent migration projects, I have been fortunate to work alongside him. His determination, level of commitment, and willingness to "do it right" are a testament to his perseverance. We would not have completed our objectives in a timely manner without his teamwork.”

Travis Kernen (Sr Sales Exec Ingram Micro) – “Chris is an individual on top of his game. We have worked together for over 3 years and I have had the honor in working with Chris providing IT hardware and software solutions for his IT environment. He is extremely knowledgeable and is up to date on the latest in IT technology. He is a well-rounded IT manager who has skills and talents that are second to none.”

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