Service Customer

JEANNEL LATAR PEÑERO

** ****** **.******** *** Roque Marikina City

Mobile Numbers: +639*********/+639*********

Email: **********@*****.*** / *********@*****.***

JOB OBJECTIVES:

To gain further experience and to enhance my knowledge in different aspects of job responsibilities. Furthermore,to be involved in a serious profession and to be responsible to all duties and responsibilities and to be trained willingly for career growth and to have a successful career and bright future.

SKILLS:

Knowledgeable in installing System Software & System Hardware such as Windows 98,2000, ME, XP & WINNT. Well trained and has good Customer Service Skills both Inbound & Outbound and Technical Support can do multitasking and can handle pressure.Willing to work long hours. Fast Learner and Achiever.

EDUCATIONAL ATTAINMENT:

2001-2003 STI College Cubao Branch Cyber Programming w/ E-Commerce Background in Computer Technician

2000-2001 Rizal Experimental Station & Pilot School of Cottage Industries (Pasig)

1986-1992 Eulogio Amang Rodriguez Elementary School Cubao Q.C.

SUMMARY OF QUALIFICATIONS:

March-March 2018-2019 Quantrics Enterprise Inc./Retention Specialist/Bell Canada

SM Taytay&SanMateo Site

Feb-June 2013 Spi Global Customer Service Inbound/Technical Service Symantec-Norton Antivirus Solutions

July-Nov 2012 WNS Global Solutions Customer Service Inbound AvisBudget Car Rental

Nov-July 2010-2011 Apac Customer Service Inc.Customer Service Inbound Upselling SiriusXm Radio

Oct-Nov 2010 NCO/RMH Customer Service Inbound / Technical Support /Cricket Mobile

Feb-Sept 2007-2010 Ict Marketing Inc. / Sykes Cstomer Service Inbound/Outbound/ TechnicalSupport Metris Household/HSBC Creditcard Protection Identity theft/Virgin Media/Virgin Mobile

Jan-Feb 2006-2007 Parlance Systems Inc./Ventus E-Pldt Customer Service Inbound Dishnetwork

LANGUAGE SPOKEN: English&Tagalog

PERSONAL INFORMATION:

Nickname: G-NEL

BirthPlace:Quezon City

BirthDate:November 28, 1976

Religion:Roman Catholic

CivilStatus:Married

Citizenship:Filipino

Weight:130lbs.

Height: 5’7

Sex: Male

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