Service Representative Customer

SUMMARY

SKILLS

EXPERIENCE

Brittney Rogers

*******************@*****.*** 731-***-****

Jackson, TN 38305

Personable and dedicated Customer Service Representative with extensive experience in Customer Service Representive industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Report creation

Credit card payment processing

Microsoft Office expertise

In-store support

Office equipment proficiency

Clerical support

Adaptive team player

Project management abilities

Call center experience

Store maintenance

Inbound and outbound calling

Retail sales customer service

High-energy attitude

Problem-solving abilities

Customer relations

Sales expertise

Senior leadership support

Customer Service Representative

TitleMax Jackson, TN November 2017 - Current

Assessed customer needs and upsold products and services to maximize [Type] sales. Make Collection Calls, Bank Errands, and Collecting payments Second Assistant Manager

Its Fashion Metro Jackson, TN September 2016 - November 2017 Organized schedules, workflows and shift coverage to meet expected business demands. Banking and counting down registers filled out paperwork and did daily numbers, assistig customers with their needs,maintaing a clean work enviroment. Customer Service Cashier

Target Jackson, TN August 2005 - September 2016 Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking. Handeled customer complaints and concerns promptly, processed credit card and gift certificate payments in electronic computer systems. EDUCATION AND TRAINING

ACCOMPLISHMENTS

High School Diploma

Jackson Central Merry High School Jackson, TN May 2003 Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders.

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