Contact Information
mgoqela**mgoqela@gmai
l.com
Address
Th 22 Tehuise Location Im
bali Pietermaritzburg
Phone
083-***-****/ 081 343 205
7
Date of birth
Nationality
South African
Skills
Languages
English
Advanced
Isizulu
Advanced
IsiXhosa
Advanced
Afrikaans
Intermediate
Mthokozisi Goqela
CCTV Operator
Customer Orientated and Vast experience in Admin,Security Controller,Managerial skills obtained,Flexible and work well under pressure unsupervised,dedicated and eager to learn,Trustworthy Experience
CCTV Controller/ Operator
ISMS
Manager
Nelesco 892 PTY LTD
Sales Person
NNN Direct Marketing
General Worker
Willowton Mills
Teamwork
Problem-Solving
Customer service
Sales
Leadership
Public speaking
Handling conflict
Mentoring
Office administration
Pietermaritzburg
October 2019 - Present
• Consistently met my short and long-term targets. Proactively participated in meetings and helped create new practices.
•
Answered calls, responded to emails, and spoke with clients face-to-face.
•
Processed a range of documentation and entered
information into databases.
•
• Trained, coached, and supervised new staff members. Helped management to identify workflow issues and
find solutions.
•
Supervised and delegated tasks to a team of [20]
people.
•
Pietermaritzburg
November 2016 - September
2019
• Consistently met my short and long-term targets. Handled customer complaints with empathy and
composure.
•
Proactively participated in meetings and helped create new practices.
•
Answered calls, responded to emails, and spoke with clients face-to-face.
•
Processed a range of documentation and entered
information into databases.
•
• Trained, coached, and supervised new staff members. Accurately handled large amounts of money on the
cash register.
•
Pietermaritzburg
August 2016 - October 2016
Proactively participated in meetings and helped create new practices.
•
Handled customer complaints with empathy and
composure.
•
Answered calls, responded to emails, and spoke with clients face-to-face.
•
Processed a range of documentation and entered
information into databases.
•
Pitched ideas on how to improve performance and
efficiency.
•
Pietermaritzburg
April 2016 - July 2016
• Trained, coached, and supervised new staff members. Baker
Checkout Stores
Education
Business Management
Esayidi TVET College
Security
Excel Security Training
Obtained Grade E, D, C, B
Control Room Operations
Ziton
Bizana
February 2012 - June 2012
• Consistently met my short and long-term targets. Handled customer complaints with empathy and
composure.
•
Proactively participated in meetings and helped create new practices.
•
• Trained, coached, and supervised new staff members. Port Shepstone
Pietermaritzburg
2018
Pietermaritzburg
2019