Medical Device Quality
Resume:
Malavika Mudichintala
* ******* ****, *********** **
Email: ********.***@*****.*** Phone: 973-***-****
Software Quality Assurance Analyst
About 7 years of experience as a Business Analyst and System Functional Tester in healthcare and financial industries; extensive experience on Internet and Mobile applications. Effective in formulating requirements based on end-user tasks. In addition to analysis and testing, have been involved in all the phases of software development lifecycle such as build, implementation and client training. Adapts easily to a demanding environment, excellent communication skills, enterprising attitude and work ethics.
Summary:
Worked with end-users in understanding and establishing the requirement; captured, analyzed and documented requirements and then effectively communicated
and delivered those requirements to all the relevant stake holders
Effectively documented and maintained the requirements using the Doors tool
Extensive knowledge on providing requirements for Health care devices and medical software products on mobile devices
Analyzed system requirements/designs to create test conditions and expected results
Created high quality and comprehensive test script documents for test execution in Quality Center
Proficient in functional, regression, system integration (SIT), negative and acceptance (UAT) Testing
Worked with designers, developers and test leads to resolve issues with developed scripts and verify application functionality
Expert Knowledge of Quality Center Testing Tool.
Extensive working experience with Test Planning, Test Execution and Test Results Analysis
Created and Proactively tracked defects when functionality deviates from expectations
Performed Test Environment Validations
Participated in Go-Live Support by validating the Production Environment
Knowledge in automated testing tools, QTP, WinRunner and Load Runner
Excellent communication and presentation skills, detail oriented, self starter, quick learner, team player
Computer Skills:
Requirement Tools: Doors
Testing Tools: QTP, Load Runner, QC, Rational Clear quest, MS Office 2000/XP, OFX Client, Postman
Programming Languages: Java, HTML, Siebel 7
Database: Oracle9i, Oracle10G, MS Access
Operating Systems: Windows 2000/XP/Professional
IBM Mainframe Link 4
Work Experience:
Senior QA Analyst
Merrill Lynch\Bank Of America April 2019 to Current
Merrill, Lynch is an American investing and wealth management division of Bank of America, along with BOFA securities. Merrill Lynch Wealth Management has the financial Advisors and expertise to help achieve goals at any stage of life. Merrill employs over 14000 financial advisors
and manages $2.3 trillion in client assets. The Company also operates Merrill Edge, and electric trading platform.
Project: My Financial Picture
Select the Merrill accounts you want to include in your analysis, and then add any other investments, bank accounts, real estate and personal assets. Next enter your mortgages, credit card, balances and other debts. Based on information you input. Results are calculated and show the picture of where you stand financially. Regardless of your Outcome, Knowing your net worth valuable. It will empower user to take steps to address debt if necessary and prepare for larger financial obligations such as buying home or business.
Responsibilities:
Working as a QA Team Lead.
Interacted with end user and external clients during requirements and go live period.
Created Test Conditions, Test Plan and Test Scenarios
Performed Test Environment Validations
Executed Manual Test Scripts in Quality Center
Managed defects in Quality Center
Documented and communicated test results
Participated in Go-Live activities
Presented demos to Business users
Performed Cross Browser Testing
Environments:
Internet Explorer 11, TurboTax, Quicken client, Postman, Microsoft Excel
QA Analyst Feb 2016 to March 2019
American Stock Transfer & Trust Company, LLC (AST) provides comprehensive stock transfer and employee plan services to over 2,800 public companies and maintains approximately 6,000 issues. clients are located throughout the United States and in over 22 foreign countries, ranging in size from initial public offerings to Fortune 100 companies. Founded in 1971 and headquartered in New York, AST provides clients with customized solutions to fit their specific needs along with access to the best systems, services, processes and products available today around the globe
Project: Global Manulife initiative
Manulife or Manulife financial is a Canadian insurance company and financial service provider. This client has both Canadian and US shareholders. US Shareholders DRS, DTC, DRIP, and Certificated shares needs to be serviced as per US Government regulatory requirements.
This projects technology code changes delivery will provide the ability to convert Manulife share register and repatriate DRS, DTC, DRIP, and Certificated shareholder records from current US Transfer Agent
Responsibilities:
Worked as a QA Team Lead.
Interacted with end user and external clients during requirements and go live period.
Created Test Conditions, Test Plan and Test Scenarios
Performed Test Environment Validations
Executed Manual Test Scripts in Quality Center
Executed back end test using Squirrel
Managed defects in Jira
Documented and communicated test results
Participated in Go-Live activities
Presented demos to Business users
Environments:
Internet Explorer 11, Squirrel, Microsoft Excel, Jupiter Link 4 - Mainframe
Project: Ownership Location Program
Ownership Location program will attempt to contact shareholders whose accounts are identified as unresponsive, lost or deceased to advise them on their outstanding funds/shares and assist them in reclaiming them. The goal is both ensure the shareholder of their belongings and prevent the escheatment of their property.
Project: Oracle Identity Management
In order to enhance the security of users accessing the website, the users will be provided with Terms and Conditions for the use of the website. They will be asked to acknowledge their acceptance of those Terms and Conditions before they will be granted their access
Responsibilities:
Interacted with end user and external clients during requirements and go live period
Analyzed Requirements, Scope, and Designs
Created Test Conditions, Test Plan and Test Scenarios
Performed Test Environment Validations
Executed Manual Test Scripts in Quality Center
Executed back end test using Squirrel
Managed defects in Jira
Documented and communicated test results
Participated in Go-Live activities
Presented demos to Business users
Environments:
Internet Explorer 11, Squirrel, Microsoft Excel
Business Analyst/Validation Engineer Mar 2014 to Oct 2015
Sterling Medical Devices, Rochelle Park, NJ
Sterling Medical Devices specializes in medical device design, development, testing and software development. Sterling has over 15 years of experience working with Doctors, startups, medical device companies and providing solutions for healthcare companies that need to scale up quickly to bring medical device software, hardware and mobile medical device apps to market by successfully navigating the FDA and CE approval process.
Project: Bracco Project
The Bracco Diagnostics CardioGen 2a System is a mobile, self-contained cart used for delivery of Rubidium-82 chloride to a patient, enabling myocardial perfusion imaging in conjunction with a PET scanner. The CardioGen 2a System GUI Software refers to the software that runs on the Panel PC component of the CardioGen 2a System. It will be referred to as the CardioGen 2a System Software or "software" for the remainder of this document.
Responsibilities:
Interacted with end user and external clients during requirements and go live period
Analyze Requirements, Scope, and Designs
Created Detailed Test Conditions
Performed Test Environment Validations
Executed Manual Test Scripts in Doors and Polarian tools
Logged Defects in Fogbugs tools
Documented and communicated test results
Retested Fixed Defects
Participated in Go-Live activities
Environment:
Bracco Diagnostics CardioGen, Functional Generators, Doors, Fogbugs, Polarian, SVN, Microsoft Word
Project: Nevro - Android Project
The Mobile Diary is made up of two separate applications that are developed on separate Android devices herein referred to as the Nevro User Device and Patient Device. This allows a Nevro User to track multiple patients. A patient will be able to track their pain scores by using a defined numeric range to grade their current pain. The tracker may also gather a patient’s quality of life by asking predefined questions.
Responsibilities:
Interacted with end user and external clients during requirements and go live period
Analyze Requirements, Scope, and Designs
Created Detailed Test Conditions
Executed Manual Test Scripts in Doors and Polarian tools
Logged Defects in Fogbugs tools
Documented and communicated test results
Retested Fixed Defects
Participated in Go-Live activities
Environment:
Android Mobile Device, Doors, Fogbugs, Polarian, SVN, Microsoft Word
Associate Software Engineer Apr 2008 to Feb 2009
Accenture Technology Solutions, Florham Park, NJ
Client: NYC Dept. of Info Tech & Telecommunication, New York, NY
Project: 3-1-1 Citizen Service Center
Role: Siebel Functional Tester
In 2003, Accenture assisted the City of New York and the Department of Information Technology and Telecommunications (DoITT) in launching the 311 Citizen Service Center. 3-1-1 provides citizens of New York City a means of contacting municipal services and reporting non-emergency situations by dialing 3-1-1.
Calls are handled by Call Center Representatives (CCR) and information regarding the call is captured in the Customer Service Management System (CSMS). When someone calls 311, a CCR uses keywords from the caller’s request to search the 311 knowledge-base for the most relevant service. The CSMS application is also used by Agencies and Divisions to manage and action requests from the citizens of New York.
Responsibilities:
Analyze Requirements, Scope, and Designs
Created Detailed Test Conditions
Created Manual Test Scripts in Quality Center
Performed Test Environment Validations
Executed Manual Test Scripts in Quality Center
Logged Defects in Quality Center
Documented and communicated test results
Retested Fixed Defects
Participated in Go-Live Support by validating the Production Environment
Environment:
Siebel Analytics 7, Quality Center 9.0, TOAD
Java Programming Training: Feb 2008 to Mar 2008
Accenture Technology Solutions, Florham Park, NJ
4 weeks of extensive training in Object Oriented Programming Concepts, Core Java & J2SE including Testing Concepts.
Project:
Developed an HRS application for Accenture in the last two weeks of the training. This involved developing Java code, connecting to the database through JDBC, Unit testing using JUnit, de-bugging and final integration of all the modules.
Responsibilities:
Developed Core Modules of the Application.
Developed Test Approach, Test Cycles and Test Data.
Wrote JUnit Test Cases.
Database: Oracle 9i, JDBC, MySQL
Environment: Core Java & J2SE, Tomcat, Eclipse
Software Quality Analyst Nov 2003 to Nov 2004
Husys Net, India
Project: Hospital Management System (HMS)
HMS, a web-based Intranet portal, is designed to provide wide range of activities, such as administration and management processes, for various hospitals. The system is such extensive and easy to use that it can be used for any size of hospitals. HMS comprises of various modules, such as Help Desk, Registration, Inpatient Management, Outpatient Management, Service, Billing, Medical Record Keeping, Pharmacy, Laboratory etc. The system which the client eventually gets is customizable to fit customer needs and budget.
Responsibilities:
Worked as QA Analyst on three modules Help Desk, Registration, Outpatient Management
Participated in Business Requirements Review.
Worked on Test Objectives and detailed test plans for each of the modules that I worked on
Closely worked with Development and Test Leads to fill in any loose ends
Conducted the reviews for the Test Objectives and test plans.
Executed the test plans during the Regression cycle, while constantly refining the test plans.
Worked on browser compatibility tests
Environment: QC, QTP, Java & J2EE, Oracle 9i, Web sphere 5.1, Linux.
Education:
Bachelor of Science 2004, Major in Mathematics, Statistics and Computer Science, Osmania University, AP, India.
Post Graduate Diploma Program in IT, Globuzz Services, India
Sun Solaris 10 - Avtech Institute of Technology, NJ, USA
Oracle 10G - Avtech Institute of Technology, NJ, USA
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