Cash Handling Service, Taking Orders, Customer Service

VI THI TUONG DOAN

**** **** ***** ****., *** E***

Mill Creek, WA 98012

PH: 425-***-****

E-Mail: *************@*****.***

EDUCATION

Bachelor of Business English 2010 – 2014

The University of Foreign Languages - Danang University. Score: 7.81 Degree Classification: Good.

WORK HISTORY

Crew at Mill Creek McDonald’s- Mill Creek, WA

From: 09/2020 to 02/03/2021- Part time

Job descriptions:

• Maintain Speed and Quality of service standards

• Taking orders and payments from guests

• Assemble customer orders based on size and type

• Engage with customers in a friendly and professional manner while completing transactions

• Clean and maintain assigned station before, during and after each shift

• Address questions, concerns and complaints to ensure quality of service

• Follow all restaurant safety and security procedures

• Maintain health and sanitation across all areas of the restaurant Crew at Kenmore McDonald’s- Bothell, WA

From: 08/2020 to current- Part time

Job descriptions:

• Maintain Speed and Quality of service standards

• Taking orders and payments from guests

• Assemble customer orders based on size and type

• Engage with customers in a friendly and professional manner while completing transactions

• Clean and maintain assigned station before, during and after each shift

• Address questions, concerns and complaints to ensure quality of service

• Follow all restaurant safety and security procedures

• Maintain health and sanitation across all areas of the restaurant

•

Au pair at Ethan Albright and Pauline Nguyen host family From 08/21/2017 – 08/31/2019- Full time

Job descriptions:

• Playing with the children

• Assisting host children with personal hygiene (tooth brushing, changing diapers etc.)

• General Household duties (Cleaning, Laundry, Etc.)

• Helping the children with their homework

• Teaching manners and social skills to young children SKILLS

• Customer Service

• Communication

• Teamwork

• Cash Handling

• Punctuality

• Problem Solving

• Multi-Tasking

• Bilingual: Speaks English and

Vietnamese

Contact this candidate