Sales Analyst
Resume:
Sukanto Bhattacharya
Mob: 981******* Email: *******.************@*******.***
Professional Summary
Creative, innovative & results driven technology leader, with over 20 years of cross cultural experience in Business Analyst, Project Management, Service Delivery Management, and Relationship Management.
Certified PMP, gained proficiency in standard project management tools Microsoft Project, Microsoft Office applications.
Played instrumental role in solution design in several JDE Implementations / Rollouts for Manufacturing and S&D Modules across JDE versions (WS 7.3, Enterprise one 8.x, 9.1)
Experience on JD Edwards Sales and Distribution modules such as, Address Book, Inventory Management, Procurement Management, Sales order Management. Having good knowledge JDE business process cycles such as Procure to Pay (P to P), Order to Cash (O to C).
Strong business domain knowledge (Plan to Produce, Order to Cash, Procure to Pay, Warehouse Management and Financial domain) and cross-industry expertise (across industries including discrete manufacturing, Retail, Pharmaceuticals).
Solid management skills, capable of leading & motivating individuals to maximize levels of productivity; a customer-centric professional and knack for motivating large workforces for exceeding customer expectations in delivery of committed services.
Extensive Global Exposure (Consulting / Solution Architect) Has travelled to Client Site / Manufacturing locations across South East Asia and North America. Involved in advisory role in Manufacturing / Supply Chain Management JDE implementation across these overseas assignments with various client organization.
Organization Summary Presently associated with NTT Data Services as Practice Lead - JD Edwards and EDI . Following is the chronology of my association with organizations I worked with
Sep 2004 till Date NTT Data (Formerly Dell Services)
Mar,2003 Aug,2004 Birlasoft Limited
Aug,2001 Feb,2003 Footstar Inc
Feb,2000 July,2001 Artech Information System
Aug,1997 Jan,2000 Ace technologies
Work Experience
Facility: NTT Data- Doosan Fuel Cell, USA 2018-19
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Designing setups and Process as per business need.
Preparation of additional setup like new document types & related setup in application and reports of sales & procurements.
Understand the Procure-to-Pay cycle which includes generation of Purchase order and attaching quotation to it, and generation of Customs Invoice and Export Pack for Sales Authorization.
Understand the Order to cash cycle which includes the creation of Sales order along with the various export compliance data and then print, pack, ship & generation of Customer invoice for Sales Authorization.
Assist on preparing User manual and resolving CRP issue raised by super user.
Maintain strong focus on customer satisfaction by delivering exceptional project performance and predictable, repeatable project results.
Facility: NTT Data- SPX 2017-2018
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Heading service delivery functions, to ensure end-to-end ownership of incidents and service requests. Meeting deadlines and Turn-Around-Time without compromising quality norms and adhering to SLA.
Receiving the issues and acknowledging the issue to users.
Automate processes for picking and scheduling.
Designed and Mapped 850 EDI Inbound files thru F47011 and F47012 to update Address File -F4706, Header Notes F47014 and Detail notes F47015.
Designed and Mapped 856 EDI Outbound files thru F47036 and F47037 to update Bill of Lading with URAF fields, Shipment weight with Unit weight, Freight handling code with FOB Pay code.
Involved as Lead in the Enhancement requirement of users right applications and Reports
Facility: NTT Data- ESAB (formerly known as Thermadyne), USA 2014-19
Position: Project Lead cum Business Analyst
Primary Responsibilities:
End to End Implementation / Rollouts and support of JD Edwards in various business units of Thermadyne Corporation
Implemented Demand Planning / Forecasting & Multi Facility / Branch MRP & DRP. (Configured Branch Plant relationships)
Product Costing, Cost Rollups & Manufacturing Accounting - Setting up freights, Tariffs and other cost components
Setting up DMAAIs (Manufacturing and S&D)
PDM & SFC (Configured Line Type 'W' EDI Orders)
Designed Interfaces in JDE for Make to Stock & Make to Order, Consignment Stock demand management.
Designed EDI process for handling inter branch returns. Well-versed with JDE EDI transactions - PO Acknowledgement, ASN
Facility: NTT Data- Affymetrix, USA 2012-13
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Implementation for Inventory, Procurement, Sales Order Management and Advance Price as per business process.
Understanding the business process of As Is and To Be documents and preparing Gap analysis and solution design document.
Prepared business process TO- BE Documents and GAP Analysis.
Prepared Process flow-chart diagram for P2P process
Designing setups and Process as per business need for P2P process.
Involved as Lead in the Enhancement requirement of users right applications and Reports
Facility: NTT Data- Apria HealthCare, USA 2009-11
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Leading healthcare provider of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition, and negative pressure wound therapy.
Part of due diligence before starting the project as Apria has given us to entire IT support.
Involved as Lead in the Enhancement requirement of users right applications and Reports
Architecting & developing designing solutions for the product & managing process setup & development. Driving product vision, strategy, road map and release plans.
Involved as Lead in the Enhancement requirement of users right applications and Reports
Developing conceptual, logical and physical architecture. Mapping clients requirements and providing them best solutions within the scope of project requirements.
Manage the project which was supported from three different geographic location country i.e USA, Mexico and India (Bangalore, Noida).
Monitor and control projects, ensuring efficient utilization of project resources.
Facility: NTT Data- ALON, USA 2007-08
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Coming up with a high-level test strategy, test environment & test data requirements and related artifacts required for testing the impacted customization on new version of JDE
Net Change analysis in ver 9.1 and developing of upgrade approach
Analysis of SARs and determining redundant customizations in existing version of JDE
Working with technical team to retrofit customization in new versions of JDE WorldSoft - A 9.1
Involved in Unit testing & test case preparation
Integration testing of key sales & distribution process
Monitor and control projects, ensuring efficient utilization of project resources.
Facility: NTT Data- Dole Food Company, USA 2005-07
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Largest producer of fruit and vegetables in the world.
Inventory Management, Maintaining TCD Details, Sales and Shipping.
Meeting with client various departments to gather their business information.
Designing and testing application and report of Sales and Distribution Modules in JDE as per client requirements.
Involved as Lead in the Enhancement requirement of users right applications and Reports
Monitor and control projects, ensuring efficient utilization of project resources.
Providing Super-user training, CRP Testing, User Acceptance Testing and Unit Testing.
Facility: NTT Data- Hamilton Sundstrand, USA 2004-05
Position: Project Lead cum Business Analyst
Primary Responsibilities:
Client had JDE in co-existence mode (WS and OW). Reverse Engineered customizations and implemented SCM processes (Procurement, Hybrid material planning Push Pull (MRP/Kanban), Early warning system, Warranties management)
Modules handled- Sales and Distribution, Finance, Inventory
Setups for Procurement, Sales & Inventory Module, Branch plant Setups
Setup of Distribution and Accounting Instructions
Configuration of customized process in area of Purchasing - (Receipts and Voucher Matching, Handling Customs and other duties in A/P), EDI, Advance pricing, Consignment Sales, Cross Merchandising
Chart of Accounts mapping, Company Constants, A/R, A/P Constants, ledger Types setups, Fiscal date pattern, business unit, currency codes, Address Book Setups, Supplier & Customer data, Next Numbers
Implementation of best practices in area of implementing Internal Controls, Segregation of duties via comprehensive security setup policies.
Facility: Birlasoft Ltd.- GE Transportation System, MO, USA 2003-04
Position: Team Lead cum Business Analyst
Primary Responsibilities:
Coordinating in various application developments of GETS (Global Signaling System) like Financial Reporting, Accounts Payable, Accounts Receivable, Manufacturing in JD Edwards system, etc.
Lead project team in day-to-day execution and compliance with prescribed methodology process including: Project Charter development, Project initiation and facilitation, Project Plan development, Risk and Issues Management, Quality Planning, Communications planning, WBS decomposition, Change Management, Configuration Management, Status reporting, Post project reporting, Project Shutdown.
Monitor and control projects, ensuring efficient utilization of project resources.
Assess impact of labour and cost variances.
Create and maintains baseline cost estimate at project level.
Develops and maintain/manages the project controls and reporting procedures
Facility: Footstar Corporation, USA 2001-03
Position: Team Lead, Business Analyst
Primary Responsibilities:
Involved in application development of POMS (Purchase Order Material System) like buying & planning, merchandise payable system and Footstar global sourcing.
Gathering data from Oracle database and design new reports using MQSeries.
Document meetings minutes, coordinate status reports and approvals on deliverables.
Maintain open communications among project participants and effected parties.
Maintain strong focus on customer satisfaction by delivering exceptional project performance and predictable, repeatable project results.
Monitor and control projects, ensuring efficient utilization of project resources.
Create and maintain baseline cost estimate at project level.
Incorporate risk mitigation strategy and contingency plan.
Facility: Artech Information System, USA 2000-01
Position: Business Analyst
Primary Responsibilities:
Involved in various application development of LSAM (Loan Servicing & Management System) like delinquency, escrow management, borrower services, payment postings etc.
Depending upon user request also involved in maintenance projects for enhancement or correction of LSAM Applications.
Responsible for ensuring that development and research needs are met.
Interacting with the client (Application owners) and entirely responsible for various production incidents and enhancements, ensuring development and research needs.
Initiating and assigning projects, system enhancements and production support within development team.
Manage standards, procedures, and practices for record keeping of contractual agreements, conducts and direct application review, as required or Project Management Health Assessments (including methodology compliance reviews).
Facility: Ace Technologies- Cemex, Houstan, USA 1999-00
Position: Business Analyst
Primary Responsibilities:
Implementing and Upgrading current system and migrating new release of JD Edwards.
Worked on C2S2 system which is a customized version of JD Edwards billing and sales order system; account receivable for Cemex Corporation.
Responsible for working with the Account team to trouble-shoot, determine root causes, develop effective action plans and oversee the implementation of the corrective action plans for large-scale underperforming assignments.
Responsible for reporting program/project performance and progress.
Create the documentation and examples supporting the effective use of the methodology.
Monitor and control projects, ensuring efficient utilization of project resources.
Facility: Ace Technologies- New Court Financial System, USA 1998-99
Position: Business Analyst
Primary Responsibilities:
Lease Management System involves tracking of individual assets from the point of purchase to final disposition. Handling the analyses, design, development and maintenance of the system.
Involved in full cycle of development and in all the tasks of maintenance as well as Production support.
Responsible for ensuring that development and research needs are met.
Responsible for reporting program/project performance and progress.
Maintain strong focus on customer satisfaction by delivering exceptional project performance and predictable, repeatable project results.
Mentor and train less experienced associates in methods, procedures or activities.
Facility: Ace Technologies- Bank of America, USA 1997-98
Position: Business Analyst
Primary Responsibilities:
H.R. System is a project for a Y2K problem, identifying items not to be converted to People Soft and assessing for Y2K compliance.
Analyzing, designing, coding and testing the system.
Responsible for reporting program/project performance and progress.
Create the documentation and examples supporting the effective use of the methodology.
Maintain strong focus on customer satisfaction by delivering exceptional project performance and predictable, repeatable project results.
Mentor and train less experienced associates in methods, procedures or activities
Facility: Ace Technologies- Kraft Foods Inc, USA 1997-99
Position: Business Analyst
Primary Responsibilities:
Matrics is a warehouse application used by the branches of Kraft Foods in US, Canada and Australia.
Designed functional specifications for handling the development of an interface between matrices, the Kraft Food Warehouse Management and ACTIV an automated material handling system.
Testing project life cycle and created backup system.
Create the documentation and examples supporting the effective use of the methodology.
Maintain strong focus on customer satisfaction by delivering exceptional project performance and predictable, repeatable project results.
Education
Bachelor of Science from CSKM University.
Masters in Computer Application, New Delhi.
Masters in Business Administration, Indian Institute of Management Bangalore.
Additional Information/Memberships
Certification:
Certified PMP from PMI, USA since January 2007.
Contact this candidate