Manager Quality

Jagdeep Kaur, PMP, CSM

Greenwich, CT ***** n 201-***-**** n adjzdt@r.postjobfree.com

SOFTWARE QUALITY ASSURANCE MANAGER

Automation n QA Leadership n Business Analysis

Diligent quality assurance manager offering a proven record of success leading all phases of test development lifecycle; PMP and CSM credentials; automation and stakeholder management experience.

Business Analysis; delivering process innovations driving attainment of business goals in strong collaboration with Product owners and business stakeholders.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

Skills Summary

QA Management:

Process Optimization

Test Management

Defect Management

Stakeholder engagement

Enterprisewide Implementations

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Automation expertise

Performance Testing

Value-Added Leadership:

Agile with Scrum

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Experience Summary

Point72 Asset Management, PROJECT MANAGER - QA, 2014 to Present

Responsibilities:

Established, implemented, and improved QA infrastructure, test procedures, process, and quality standards in accordance with overall development and product releases.

Developed innovative testing strategies and introduced QA processes across multiple projects. Introduced Automation Testing and responsible for Cost savings of up to one million dollars.

30% reduction in cost of poor quality via industry best practices.

Collaborated closely with development leads to deliver software releases with an ever-increasing level of quality

Recruit, lead, mentor, and develop a talented high-performing team of technical Quality Engineers

Facilitated Scrum of Scrums, sprint planning, daily scrums, retrospectives, stakeholder meetings and sprint reviews. Well versed with Agile and scrum process, created user stories and functional specifications, prioritized product backlogs with Product owners, building sprint process and building user story workflow.

Closely handled teams with Test Automation, Database Testing, ETL Testing, Integration and System, Functional, Non-Functional testing, Usability and Performance testing.

Jagdeep Kaur

Infosys Ltd, QA LEAD, 2006 to 2014

Responsibilities:

Manage QA resources across multiple projects and geographies for various QA needs of the firm

Create communication artifacts for senior management providing transparency on key delivery success factors and risks

Creation, completion and management of the technology quality assurance automation framework for multiple projects across the firm

Develop comprehensive front to back reporting and pro-actively manage / escalate key Tech risks and issues as they emerge

Reporting, governance and stakeholder management

Engage with the CCO Centre of Excellence to understand objectives, processes and templates to follow with the aim of supporting their agenda and de-risking delivery plans

Establish standard Processes in Agile Methodology and manage deliverables

Handled Project Planning and Estimation, Risk Management, resource loading and budget planning, cost analysis, escalations management & conflict resolution, Stakeholder Management, Project Reporting, Change Control Process and Defect Management using tools like HP Quality Center, HP QuickTest Professional

Education & Certifications

Bachelors in Information Technology, Kurukshetra University (India)

Project Management Professional (PMP), Project Management Institute (PMI)

Certified Scrum Master (CSM), Scrum Alliance

Greenwich, CT 06807 n 201-***-**** n adjzdt@r.postjobfree.com

Contact this candidate