Karen E. Johnson
Professional Profile
Patient Financial Associate I (Medicaid & Medicare)
Human Resource Assistant
General Clerk
Mortgage and Customer Service experience
Excellent written & verbal communication
Motivated self-starter with aptitude for learning new task quickly
Accounts Receivable& Payable
SAP
QuickBooks
Data Entry
Strong Analytical and Problem-Solving skills
Proficient in MS Word, Outlook, Word Perfect, Excel, PowerPoint, Access.
Professional Experience
OfficeTeam 08/2017 – Current
Receptionist/Administrative Assistant
Answered the telephone and represented the company in a professional and businesslike manner.
Responsible for sending past due invoices, filing checks, calendar management, meeting coordination and document preparation.
Answered, screened and directed all incoming calls, handling issues appropriately, and relayed messages internally and externally.
Routed incoming mail, and prepared all outgoing mail, email, and fax correspondence.
CHRISTUS Health 05/2015 – 08/2017
Patient Associate
Responsible for processing very confidential information for a variety of insurance claims and matching the EOB's to the claims as well as searching for the correct patient account information in a variety of database applications productively and accurately according to established guidelines in order to meet company standards.
Process batches for patients charity's by moving payments.
Process incoming correspondence to the proper departments in a timely manner daily.
Worked independent and in a team as assigned between job functions as needed.
Kohl's E-Fulfillment Distribution Center 11/2012 – 06/2015
Material Handler
Responsible for processing and moving merchandise productively and accurately according to established guidelines in order to meet location standards.
Practice safety awareness.
Worked independent and in a team as assigned and moved between job functions as needed.
Job functions included not limited to order consolidation, picking, packing, replenishment, receiving, inventory and re-warehousing.
Processing must be completed in a timely manner to maintain established department and locations standard/goals.
Aerotek (Contractor) 02/2012 – 11/2012
Human Resource Assistant
Responsible for processing company new hire’s nationwide within a 48 hour window, entered confidential information with integrity and accuracy in Exponent HR daily.
Scanned and reviewed new hires paper work daily and contact Manager’s to inform them of missing documents in order to complete the new hire process.
Ensure new hire documents are filed accurately and effectively.
Assist the payroll department with W-4’s, I9’s and direct deposits.
Ensure work is done accurately and effectively.
Reddy Ice Corporation (Contractor) 09/2011 – 10/2011
Fixed Assets Reconciliation Clerk
Reconcile fixed asset accounts as required, answer, resolve and /or investigate questions from the field regarding fixed assets, conduct analyses related to fixed assets as requested by management, analyze balance sheet account balances and changes.
Ensure work is done accurately and effectively.
Army & Air Force Exchange Service 12/2010 – 08/2011
Accounting Technician I 07/2011 – 08/2011
Performed a variety of routine and some non-routine clerical/accounting functions in accordance with standard procedures in general accounting, accounts payable, accounts receivable or related financial area.
Research fuel quest and post information.
Contact other departments to resolve problems.
Assist with other duties as assigned.
Customer Service Assistant 12/2010 - 05/2011
Responded to inbound calls for customer account and/or vendor inquires relating to the AAFES catalog operations.
Research various information to the extent possible, provides immediate response to customers command, vendors and store associates in a very professional, courteous and friendly manner.
Noted for accuracy, initiative and volume of work processed.
Assist with other duties as assigned.
Education
Texas College -Tyler, Texas