TAJANAE BOONE

Wilmington, DE ***** • 302-***-**** • adjzd7@r.postjobfree.com • linkedin.com/in/tajanae-boone • github.com/TajanaeB PROFILE

Well-rounded, adaptable financial services and real estate professional, currently pursuing intensive training in software development (CSS, HTML5, JavaScript, SQL). Ready to combine graduate education in business and experience in banking and fraud detection with software engineering skills, as a member of an innovative full-stack development team. EDUCATION

Certificate in Software Development • 10/2020 – Present Code Differently, Wilmington, DE

• Intensive software engineering course with over 700 hours of instruction in CSS, HTML5, JavaScript, PHP, and SQL

• Completing projects using Bootstrap, GitHub, jQuery, Node.js, React, VS Code, WordPress, and more Master of Business Administration (MBA) • 05/2019

Goldey-Beacom College, Wilmington, DE

• Concentration in Human Resources Management

• Relevant coursework includes Communications, Corporate Finance, Financial Reporting & Analysis, Statistics Bachelor of Science in Business Administration • 05/2018 Goldey-Beacom College, Wilmington, DE

TECHNICAL SKILLS

Bootstrap • Customer Relationship Management (CRM) Databases • CSS3 • Fidelity • Git • GitHub • HTML5 • JavaScript • jQuery • Microsoft Office Suite • Node.js • PHP • React • SQL • VS Code • WordPress EXPERIENCE

Financial Services Supervisor • 10/2019 – Present

TD Bank, Newark, DE

• Lead, coach, and model quality client service for branch tellers in every customer interaction

• Assess customer information and suggest appropriate product and service solutions, exceeding individual performance metrics for each quarter

• Serve as Digital Champion, responsible for bank branch transition to e-signature and digital banking services Realtor • 01/2017 – Present

Coldwell Banker Preferred, Wilmington, DE

• Broker real estate purchase, sale, and rental transactions for clients in the Wilmington and Newark areas

• Implement customized mobile tools to facilitate the home-buying process for clients

• Maintain collaborative relationships with mortgage consultants and advise buyers on each stage of the process EXPERIENCE (CONTINUED)

Fraud Detection Analyst • 12/2018 – 10/2019

Bank of America, Newark, DE

• Processed 100+ calls per day, reviewing reports and transactions to detect suspected fraudulent activity

• Compiled evidence (recorded and written statements, financial documents, audio files) for examination

• Recognized as a Top Performer, responsible for onboarding new employees through side-by-side coaching Sales Lead Manager • 08/2012 – 05/2018

Aeropostale, Newark, DE

• Hired, trained, and evaluated associates in sales and marketing

• Maximized sales and reduced shrinkage through excellent customer service and adherence to standard practices

• Reported to district manager regarding all store and staff issues, finances, and sales targets PROFESSIONAL SKILLS

Client Relationship Management • Customer Service • Digital Transformation • Employee Onboarding and Training • Enterprise Software Support • Fraud Detection • Real Estate Sales • Recruitment and Hiring • Sales Team Management

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