RONALD JEROME
HENSON JEROME HENSON
**** ***** ***** *****, ******, TX 75203
***********@*****.***
https:/www.linkedin.com/in/ron-henson-abd-2341024
PROFESSIONAL SUMMARY
Poised to contribute exceptional energy, leadership, and problem-solving skills, along with a unique drive for excellence, in a position that propels educational effectiveness and goal attainment. Efficiently trained to help people with their career choice. Able to provide people with the best possible direction. Experienced in social work and coaching. Skilled at vocational counseling to assist students. A suitable candidate for an organization and a person with diversified experiences.
EDUCATION
Doctoral of Management, Higher Education Teaching, and Learning Colorado Technical University, CO
MARCH 2021 (ANTICIPATED GRADUATION)
The program is assisting in the consideration and implementation of proper strategy. It is also a beneficial source of enhancing management skills. Moreover, this program has improved the ability to engage in Research and Writing. Furthermore, the lectures in the doctoral program have paved the way for Leadership and Change Management.
Master of Science in Human Resource and Training Amberton University, Garland, TX
MAY 1998
This post-graduation degree helped in taking into account the learning needs. It also imparted the knowledge of designing and delivering training programs. It communicated the details about the assessment procedures within organizations. Additionally, it broadened the horizon by delving into the concept of top-bottom and bottom-up approach.
Bachelor of Science in Marketing Southern University, Baton Rouge, LA
MAY 1988
This graduation program prepared about the connections and behavioral patterns existing in both the consumers and businesses. It brought into examination the analytical theories that brands make use of to influence the customers. This program informed about the brand image and numerous concepts of marketing.
EXPERIENCE
Lead Career Counselor Workforce Solutions for Tarrant County
2020 – PRESENT
• Performs student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
• Integrates current job-search knowledge and technologies into training and manuals.
• Creates and enforce child-based, hands-on curriculum to promote student interest and receptive learning.
• Facilitates new hire onboarding program by scheduling training initiatives, preparing applications, resolving enlistment issues, and processing paperwork.
• Provides individualized counseling approaches based on socioeconomic status and cultural background.
• Teaches workshops on building resumes, completing applications, and searching for jobs.
• Assists individuals in making career-related decisions by conducting assessments to measure skills, abilities, and interests.
• Utilizes standardized tests to gauge student academic level and personal aptitude.
• Maintains comprehensive database and file systems of supporting documents, test scores, and history information.
• Develops career and education plans based on individual needs.
• Identifies barriers that would prevent a successful engagement of the customers.
• Determines customer eligibility for local, state, and federal workforce development programs and activities.
Career Readiness Counselor Patriot Enterprises, LLC. (Texas Army National Guard) Fort Worth, TX
2018 – 2020
• Assessed training needs through surveys, interviews with Soldiers, local employers, or consultation with managers and local Military leadership.
• Served as a student mentor and counselor for students when academic problems and personal adjustment issues arose.
• Approved all designated educational transactions, including pre-registration, drops, adds, and withdrawals.
• Counseled students in career planning, job placement, and academic goals.
• Improved productivity initiatives, managing office support tasks, and coordinating itineraries, and scheduling appointments.
• Handled requests-for-information, delegating tasks to appropriate employees to optimize customer service.
• Strengthened community outreach by liaising with local applicants to determine enlistment eligibility and counsel candidates on program options.
• Maintained knowledge of market and diverse career opportunities.
• Provided one-on-one assistance to Citizens Soldier for Life (CSFL) participants, including resume review, interview skills, job search assistance, referrals, and personal contact with local employers (via phone or in-person).
• Captured data and provided briefings and support to Recruit Sustainment Program drills to include CSFL Overview, benefits, and Financial Literacy (12-month budget). Also, delivered information including but not limited to Individual Self-Assessment; Military Occupational Classification Crosswalk/Gap Analysis, Form 2958 review; Individual Plan Development overview, and Resume and Job Interview guidance.
Adjunct Professor Colorado Technical University – CTU (Online)
2014 – PRESENT
• Keep reports detailing course activities and student progress.
• Documents student assignments, attendance, and test scores in online reporting systems.
• Designs exams, lecture material, and writing assignments.
• Collaborates with student assistants on the development of online lecture material.
• Applies diverse assessment methods to track student performance and subject matter comprehension, documenting results in automated reporting systems.
• Instructs students online and explained the importance of speech delivery and presentation.
• Sources appropriate course materials to support various student learning needs and styles and deliver content in relevant, distinctive ways.
• Works with appropriate CTU teams (e.g., advising, academic/faculty leadership, and University staff) and leverage appropriate information to identify and support students who may be exceptional or challenged in their coursework and/or educational endeavors.
• Engages and communicates with students to encourage their course participation and learning while maintaining mutual respect and professionalism.
Human Resource Manager International American University College of Medicine Saint Lucia, West Indies Dallas, TX (KGM Group)
2015 – 2018
• Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
• Worked with senior-level management to create fair and consistent HR policies and procedures.
• Developed hiring and recruitment policies to drive a transparent and fair hiring process for selecting candidates on basis of merit and relevance with the job.
• Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation, and benefits.
• Fostered a culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
• Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
• Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
• Tracked programs closely to assess the effectiveness and make proactive changes to meet changing demands.
• Serve as Senior HR advisor to Department Managers regarding HR services, including performance management, disciplinary actions, separations, employee relations, employee retention as well as other compliance matters.
Academic Advisor II (BSN, RN-BSN Program) The University of Texas at Arlington, Arlington, TX
2013 – 2015
• Served as a student mentor and counselor for students when academic problems and personal adjustment issues arose.
• Worked collaboratively with students regarding research, bibliographies, and data compilation and assessment.
• Suggested new teaching tools, training opportunities, and instructional education improvements.
• Reviewed student grade reports each semester to determine probation or suspension based on academic regulations of the university.
• Coordinated and supervised the orientation of all newly hired BSN and AP-RN-BSN advisors.
• Oversaw and updated communication with online students through various tools (Webinars, Instant Messaging, Skype, etc.).
• Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
• Established developmentally appropriate support groups and activities for elementary-aged students.
• Worked collectively with education professionals to deliver in-school counseling support for identified students.
Student Services Manager/Career Services The College of Healthcare Professions, Houston, TX
2013
• Scheduled staff or speakers and coordinated facilities to plan for program lectures.
• Assessed and granted approval for course content by evaluating compliance with legal and program requirements.
• Evaluated and supervised educators to assess performance and offer support.
• Defined strategies and created a plan to achieve ambitious operational objectives.
• Kept team on track by assigning and supervising their activities and giving constructive feedback.
• Held responsible for implementing online services improvements in student retention and student satisfaction outcomes.
• Maintained and updated College’s database system “CampusVue,” Graduation & Employment charts, DoSS, DoE, and other documentation.
Jaguar Leader (Grant Funded Temporary Assignment) The University of North Texas at Dallas, Dallas, TX
2012 - 2013
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Improved operations by working with team members and students to find workable solutions.
• Managed college readiness program mentoring and training students from application to higher education institutions to graduation from it.
• Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
• Represented UNT Dallas at assigned events, approached new participants, and coordinated follow-up.
• Led student activities focused on learning how to communicate verbally and in writing (debates, job interviews, scholarships, essay writing, etc.) and participated in leadership development activities.
Academic Advisor Argosy University, Atlanta, GA
2011 – 2012
• Assisted students in preparing and creating thesis papers.
• Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
• Monitored students' academic progress, mental health, and sociability through ongoing individual assessments.
• Maintained and developed direct contact with student advisors, including meeting with students, developing action plans, programs, activities, and courses scheduling.
• Responsible for degree audit progress, petitions for graduation, online registration, official transcripts requests, academic history review, and campus management (via CampusVue).
Alumni and Career Services Coordinator Argosy University, Atlanta, GA
2009 – 2011
• Maintained a current calendar of job fairs and employment opportunities in each state.
• Connected with business and recruiters to build relationships and increase opportunities for students.
• Coordinated and planned the Annual Alumni Association Reception for past Alumnus.
• Carried out the outreach and recruitment of over 200 employers/recruiters from government agencies, non-profit and for-profit organizations, community/clinical counseling agencies, and Fortune 500 companies.
• Met with job seekers at career fairs and classrooms, providing details on search strategies, current market conditions, and application processes.
Senior Career Development Specialist-Decatur Campus DeVry University, Decatur, GA
2006 – 2009
• Worked collectively with education professionals to deliver in-school counseling support for identified students.
• Established developmentally appropriate support groups and activities for elementary-aged students.
• Improved operations by working with team members and customers to find workable solutions.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Increased job placement rate for all programs, including Health Information Technology (HIT), by 89%.
• Conducted daily career advising sessions with students on such issues as full-time employment, internships/cooperation opportunities, and student employment within DeVry.
Project Coordinator (Housing/Community Services) City of Dallas, Dallas, TX
1999 – 2006
• Kept team on track by assigning and supervising their activities and giving constructive feedback.
• Authored reports outlining program accomplishments, statistics, and performance data.
• Negotiated contracts with Educational Coordinator based on experience, specialization, and course content.
ADDITIONAL EXPERIENCE
Adjunct Professor (Career Planning and Management) Colorado Technical University (Online)
2014 – PRESENT
Associate Faculty Member (Human Resource Management) University of Phoenix – Atlanta, GA
2008 – 2012
Adjunct Professor (Career Development, Critical Thinking, and Problem-Solving courses) DeVry University – Decatur, GA
2007 – 2011
ACHIEVEMENTS
• Increased job placement rate for all programs, including the Health Information Technology (HIT) by 89% at DeVry University, Decatur, GA.
• Implemented and administered programs such as Community Development Block Grant (CDBG), HOME, Housing Opportunities for Persons with AIDS (HOPWA), Developer Fee Rebate/Affordable Housing Cost Participation, Home Repair, and the Neighborhood Housing Services Program.
• Carried out the outreach and recruitment of over 200 employers/recruiters from government agencies, non-profit and for-profit organizations, community/clinical counseling agencies, and Fortune 500 companies.
• Represented UNT Dallas at assigned events, approached new participants, and coordinated follow-up.
ADJUNCT PROFESSOR
• Currently Work as Adjunct Professor for Colorado Technical University
• Worked with the University of Phoenix, DeVry, and CTU.
PUBLICATIONS
• Upcoming dissertation on Examining Career Development Learning Strategies in Managing a Mid-life Career Transition.
BOARD MEMBER
• Delta Sigma Pi Professional Business Fraternity Member.
• Society for Human Resources Management (SHRM), Member.
SKILLS
Motivating students
Differentiated instruction
Interdisciplinary teaching
Individual and group counseling
MS Office proficiency: Excel, PowerPoint, Access, Outlook, and Publisher
Project management
Website moderation
Google Analytics
Behavioral/cognitive skills development
Human Resources
Policies development and implementation
Staff recruiting skills
Social Media Campaigns
Learning Management System (LMS)
REFERENCES
Linda Marrero
*****.*.*************.***@****.***
817-***-**** ext. 7324105
Cell phone number: 817-***-****
Annette Robinson
****************@*****.***
Cell phone number: 817-***-****
Kristi Henderson
***********@*****.***
Cell phone number: 832-***-****
Tiffany Loggins
*****************@*****.***
Cell phone number: 619-***-****
Dr. Randal Wells
***********@*****.***
Cell phone number: 270-***-****