Sales Service
Resume:
Mariana Jerez Emma
Leduc, AB
****************@*****.***
SKILLS AND QUALIFICATIONS
• Over 15 years of customer service background
• Over 15 years of retail experience
• Bilingual (fluent in English and Spanish)
• Organizational skills and multi-tasking ability, able to prioritize tasks.
• Able to adapt quickly to new situations
• Resourceful, able to undertake any task or project with no supervision.
• Firmly established sense of responsibility, punctuality, accountability and professionalism.
• Excellent communication and problem-solving skills.
• Deep seated desire to excel at any task, taking initiative to understand every aspect of any operation to advance and maximize potential.
• Working knowledge with MS Office Suite
Direct Energy January- February 2021
Consultant
-sales
-data entry
-customer service
The Real Canadian Superstore
Stock clerk August 2018- January 2019
-Receiving and processing stock
-Unloading pallets
-Stocking of shelves
-Helped customers find merchandise they were looking for William Sonoma- West Edmonton Mall
Stock clerk June-September 2017
-Stocked shelves
-Maintained overall appearance of the store
-Moved merchandise to the floor
-Performed opening and closing duties.
EDIN Training Technical Institute. October 2010-December 2017 Well Control / Rig Pass Supervisor and Coordinator. Neuquen-Argentina
-Responsible for coordination of educational resources for courses of Well Control and Rig Pass.
-Issued certificates after completion of the training courses.
-Prepared presentation and contacted companies to offer products and courses.
-Achieved an increase in sales contributing to a significant rise in revenue.
-Reviewed curriculum's content to ensure quality and compliance with the certifying body's standards.
-Responsible for maintaining up to date documentation to ensure certificates did not expired.
-Generated and maintained records and schedules of completed courses.
-Assisted upper management to establish operating procedures and efficient day to day operations.
-Translated documentation from English to Spanish and vice versa. The Children's Place September 2005-March2008
Sales rep. / Cashier
-Performed transactions at the cashier registered
-Responsible for visual retail marketing
-Stocking merchandise
-Helped customers to find children’s clothing that their needs
-Performed opening and closing duties
EDUCATION
Luis Garcia Vegan food Spain- Europe 2019-currently enrolled Master Vegan Cuisine
Alive Academy Edmonton, Ab, Canada 2018-2019
Vegan Nutrition Certification
Centro PYME Neuquén, Argentina 2015
Administrative Budgeting and Accounting Certificate. SiJolie College Neuquén, Argentina 2013-2014
Interior Decoration, Fashion Design and Photography. Interests and Hobbies
Wellness
Vegan Cuisine
Teaching
Design
Photography
References available upon request.
Contact this candidate