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Customer service representative, Admin Officer

Location:
Ibadan, Oyo, Nigeria
Posted:
February 06, 2021

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Resume:

GRACE ADEJOKE GBADEYAN

** ******* ******, ***** *** Bodija,Ibadan.

Mobile: 090********, 081********

Email: adjza7@r.postjobfree.com.

OBJECTIVE

Result driven individual looking to secure a graduate position to utilize experience, communication, presentation and administrative skills and also help further develop these skills in a practical and fast paced environment.

STRENGTHS

· Excellent communication skills (oral and written)

· Analytical and enthusiastic

· Ability to identify challenges and develop new concepts to solve them

· Organized and detail-oriented

· Computer skills (internet proficient, research skills)

· Highly productive, dependable and responsible

· Great work ethics and resourceful team player

· Ability to build trusting relationships with clients and colleagues

PROFESSIONAL EXPERIENCE

Organization: Barato Logistics Inc, Ibadan.

Period: January 2021 - till date

Position: Admin and Operations Manager

Responsibilities:

. Answering of phone calls.

. Receiving orders from customers.

. Head of dispatch riders.

. Monitoring of orders.

. Social media manager.

. Responding to emails and messages.

. Accounts manager.

. Customer service representative.

Organization: MITV/Star Fm, Ibadan

Period: May 2020 - January 2021.

Position: On Air Personality/Studio Manager.

Responsibilities:

· Co-anchor of the newspaper review

· Co-host of the exclusive show

· Voice over artist

· Collation and editing of news for broadcast

· Receive calls from callers of the show

. Production of programmes

. Continuity Announcer

. Social media manager.

. Content creation.

Organization: Ogun State Broadcasting Corporation, Abeokuta (National Youth Service Corps)

Period: March 2019 - March 2020

Position: NYSC Staff (Programmes Department)

Responsibilities:

· Co-anchor of lunch break show, corper’s diary and youth scene

· Receive calls and messages from listeners

· Initiate healthy back and forth debate on topics with callers

· Write and develop content for programmes

· Prepare and edit script for broadcast

· Conduct field vox pop and studio interviews

· Write and edit news to ensure all new bulletins are updated and accurate

· Write programmes and collaborated with other corp members on ideas for engaging events

Organization: Splash Fm, Ibadan

Period: May 2016 – August 2016

Position: Intern (News Department)

Responsibilities:

· Conduct field vox pop and interviews

· Attended and represented the station at press releases, seminars and events

· Researched materials and fact checked data for accuracy of information

· Coordinating effort with team members and other interns

· Gathering and editing of news

EDUCATION

2014 - 2018 : Pentecost University College, Accra, Ghana.

B.A. Communication Studies (Public Relations, Journalism and Advertising) – Second-class honors

2008 - 2014 : Maverick College Ibadan, Oyo State.

West African Senior School Leaving Certificate (WASSCE)

SKILLS

· Microsoft Word, Microsoft PowerPoint

· Creative thinking and research

LEADERSHIP EXPERIENCE

Member, Students' Representative Council (PUC). 2014 - 2018

Member, International Students' Association (PUC). 2014 - 2018

Member, Communication Students' Association (PUC) 2014 - 2018

Public Relations Officer, International Students' Association, (PUC). 2016 - 2017

Welfare, Communication Students' Association, (PUC). 2016 – 2017

Secretary, International Students' Association, (PUC). 2017 - 2018

HONORS AND AWARDS

Citation of Honour awarded by Student Representative Council (PUC). 2018

Certificate of Membership awarded by NDLEA CDS Group (NYSC). 2020

Certificate of Honour awarded by NAFDAC CDS Group (NYSC). 2020

INTERESTS

Interests: Reading, Writing, Travelling, Listening and Researching

Associations: International Students' Association (PUC) 2014 – 2018

Communication Students' Association (PUC) 2014 – 2018

Students' Representative Council (PUC) 2014 — 2018

REFERENCE

Available on request.



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