PERSONAL DETAILS
NATIONALITY: SYRIAN
CONTACT
PHONE:
Address:
Abu Dhabi – AL-Nahyan Street
Email:
***********@*****.***
LANGUAGES
Arabic: Native language Excellent writing - reading - speaking
English: Secondary language Good writing - reading - speaking
SKILLES
MS Office (Excel, outlook, Word,
PowerPoint)
Accounting software and accounting cashier programs:
(EMD-OMEGA-IDS-PARADOX) I also have experience in business correspondence
Two months training in Industrial bank with certificate which helped me to become familiar with how to work in banks
Training for two months in Global One for Financial Investments and experience in customer service and data entry
ADDITIONAL EXPERIENCE
•I worked in giving private lessons to elementary students in the Arabic Language.
•I worked in Designing and Decorating the gift on occasions and holidays.
•I worked as barista for summer season in SUA&LUA swimming pool.
•I also worked as assistant wedding planner as an overtime
ROULA MARDELY
EDUCATION
Commercial banking institute
WORK EXPERIENCE
THE MEAT MASTER ONE-UAE
2020
Working as customer service and cashier
Spicy Food-Lebanon
2018-2019
Manager Junior accountant: It is a company that manufactures spices, seasonings and herbs and sells wholesale and retail products. My mission was to buy goods from suppliers that fits prices, secure customer requirements enter purchases and sales on programs and follow up with customers to pay accounts, coordinate the fund and checks. And send them to the bank and check on daily basis at the bank account
Khalifa Trading-Lebanon
2015-2018
Cashier – junior accountant: It is a company responsible for the wholesale of children, women clothing and lingerie. And has several branches. My mission was to enter invoices on the program, create new items enter purchase and sales invoices, open new accounts, and process the fund daily so that it must be identical to the data entered
Western Union & OMT for money transfer – Lebanon
2014-2015
Customer service: It is a global money transfer company inside and outside the country. My mission was to serve the customer, transfer money, enter data on the program and inventory the fund daily
MTN telecommunications – Syria
2007 – 2014
Customer service: It is one of the telecom companies in the Arab world and Africa, I have undergone a training course to serve customers and solve their problems in a professional manner, whether on the phone or in one of the company’s centers and enter the necessary data and manage the fund. In addition to becoming a Supervisor consisting of about twenty employees where my task was a solution any problem facing the customer or employee and finding the appropriate solution in coordination with the administration.
Puzant Yacubian – Syria
2004 - 2006
Customer service - operation – data entry
It is one of the largest companies in Syria, which includes several agencies,
Including Nokia devices, Canon-Kodak cameras and Syriatel lines, and my mission was after sales customer service and data entry on the computer to ensure that the customer’s problems were solved in additional to that I was responsible for the telephone exchange.