Sales Representative Manager

BENSMAIL Mehdi

**/**/****

Married, * Children

Profil Summary :

Excellent presentation, work under stress, Responsible & well organized.

Result oriented, winning spirit, operational capabilities.

Negociator, influencer, good listener, flexible.

Hobbies : Traveling, Music, Soccer.

Professional Competencies :

Selling :

Acquisition & increasing customer portfolio following a specific strategy.

Sustainability of the company’s business (Brand, products).

Reporting, analysis, follow up, understanding & communication.

Business plan creation.

Marketing :

Market study, analyze & result interpretation.

New product elaboration & launching in all the distribution network. Financial:

Experience in banking

Experience in DELL computer as Accounts Receivable Analyst*. Linguistic :

Participation as an interpreter in different Forums organized by la Camara Española de Comercio e industria de Tanger & EXTENDA in Casablanca. Touristic :

Tourism Guide (Spanish and Italian languages);

Trip Organizer: (budget, program, reservation…);

Event preparation.

Community service :

Co-leader of True Ability ERG (Employee Resource Groups) dedicated to help people with special needs.

Participating in different TA events: Participating in the creation of an academy program, preparing a Para Olympic event, helping in empowering Music event & assisting in Autism awareness & International Children Day.

2015: BEST EMEA ERG for best community program: True Ability Academy.

2016: DELL Award for best community event: Empowering Music Initiative. Formation :

2004-07

Bachelor’s degree in economics & Management at the University of Tangier. 1999-04

Bachelor’s degree in international relationship at the University of Tangier. 2001-03

1st cycle diploma in selling & production technics at the High International institute of Tourism in Tangier.

Experience dates :

DELL Computer: Since September 2006

November 2018 until today: Local head AR Spanish Team:

• Manage team metrics (TTT, emails, CRI);

• Help the team in all the escalations;

• Bi-weekly review with collectors;

• Drive the Team in the daily decisions;

• Drive the collectors in their carriers (IDP);

• Manage the team vacations, breaks and permissions with the Manager.

• Job Description: Managing of the biggest Spanish customers (Telefonica, IPM, FUJITSU, Santander Global, Inditex, etc)

November 2015 to January 2018: Account receivable analyst at DELL Computer (Spanish market).

*Job Description: Responsible for managing a portfolio of receivables and collection -related activities: secure the payments due on invoices, the resolution of billing disputes, reconciliation of payments with invoices.

November 2011 to October 2015: Services Specialist at DELL computer

(Spanish market).

September 2006 to October 2011: Sales Representative (Spanish market).

Job Description: responsible for selling Dell’s products and services including Desktops, Laptops, Servers, Low end storage Printers, Software and service contracts for different segment (Consumer, small, medium & large business, and Channel accounts).

Other Experience: Since April 2001

February to September 2006 operator at ATENTO (Telefonica Mobile services)

January to September 2005 Account manager at the BMCE BANK (business center).

September 2004 to February2005 Night Auditor at OUMNIA PUERTO Hotel 4*

April to September 2006 Employee at Mercure Les ALMOHADES Hotel 4*. End of studies project :

2005: Companies Social Marketing End of studies project bachelor’s degree in economics sciences & Management.

2004: Bilateral relationship: Morocco and Spain. End of studies project bachelor’s degree international relationship.

2003: BMCE-Bank: Banking foreign activities Leader. Internship report. Langues et Informatique :

Arabic : Mother Tongue

Spanish : Fluent ;

French : Fluent;

English : Advance level.

Italien : basic ;

Microsoft Office 2010: (Word, Excel, Power Point, Access) Job Description: Individual contributors responsible for selling Dell’s support services offers at After Point of Sale (APOS) to specified customer segments and/or geographical regions, ensuring best in class performance.

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