Customer Service

CURRICULUM VITAE

Year AIRLINE AND AIRPORT MANAGEMENT

****-**** *** ********, *******

Year BE- MECHANICAL ENGINEERING

****-**** ********** ******* ** Engineering, Nagercoil Marks obtained - 85% Anna University

Year HIGHER SECONDARY

2010-2012 St. Mary Goretty Higher Secondary School, Manalikarai Marks obtained - 91% State Board

Designation: CUSTOMER SERVICE AGENT

Since JULY 2018 – AIR INDIA SATS AIRPORT SERVICES PVT.LTD, TRIVANDRUM INTERNATIONAL AIRPORT (TRV)

Airlines worked: EMIRATES, AIR INDIA EXPRESS

Job role:

Performing and coordinating functions related to passenger processing at counter,departure and arrivals

Performing Flight controlling activities

Interacting directly with customers to maintain a high level of customer service

Handling passengers inquiries and diffusing complaints in a proficient and courteous manner Softwares known:

AS CONNECT

MACS

Microsoft Word,Excel,Power Point

Aviation Knowledge:

Basic Aviation security procedures

Basic Load and Trim(A320)

To be the part of an organization that would provide me with an opportunity to apply my knowledge and skills and also the part of a team that would work dynamically towards the growth of the organization.

DIJO S

Age : 26

3-40/3, Kothavilai, Manalikarai post

Kanyakumari district,

Tamilnadu, India,

PIN : 629164

Phone : +919*********

E-mail :********@*****.***

WORK EXPERIENCE :

EDUCATION :

CAREER OBJECTIVE :

Certifications:

Best Performer Award from Emirates Airline (TRV station) Personal Attributes:

Leader ship, Time Management

Fast Learner, Dedicated, Optimistic.

Ability to work long working hours without stress.

Team work and Problem Solving Skills

Engineering Achievements:

Projects :

Design and fabrication of Agricultural Hydro – Electric Power Plant.

Experimental Analysis of Nano Anti-Reflective Coating on Windshield. Area of Intrests :

Renewable Energy

Artificial Intelligence

Electric Vechiles

Personal Details:

Father’s Name : Mr.G.SelvaDhas

Date of Birth : 23-11-1994

Sex : Male

Passport Details : P0265741 & Date of Expiry - 02/06/2026 Languages Known : Tamil, English and Malayalam

Permanent Address : 3-40/3, Kothavilai,

Manalikarai, Manalikarai Post,

Kanyakumari District, Tamil Nadu, India – 629164

Declaration:

I hereby declare that all the above information is true and best according to my knowledge.

Place:

Date :

(DIJO S)

Signature

Contact this candidate