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Network Engineer Desktop Support

Location:
Manchester, CT
Posted:
February 05, 2021

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Resume:

RICHARD PREMPEH

Manchester, CT *****

860-***-**** - adjypt@r.postjobfree.com

Professional Summary

Knowledgeable and energetic Network Engineer with 5 years experience working in enterprise environment. During the years I have gathered knowledge in maintenance, installation, troubleshooting, documentation, and configuration of various switches, routers, wireless and firewall technologies. Passionate and motivated, with a drive for excellence and contribute effectively to achieve the objectives of any institution or organization I find myself.

Skills

●Cisco switches (2960, 3550, 3750, 3850, 6500)

●Cisco routers (2900, 2800, 3600, 4300, 4400)

●Knowledge in switching and routing technologies – TCP/IP, STP, VLAN, VTP, Trunking, VRRP, HSRP, OSPF, EIGRP, ETHER CHANEL,BGP, Static Routing, LAN, WAN technologies

●Troubleshooting and Monitoring Network equipment.

●LAN Management Troubleshooting and Printers

●Wireless, Phones, Remote Access

●Experience with networking protocols, designs, and implementation using various vendors.

●Knowledge in load balancing, redistribution.

●Proficient in Microsoft Word and Excel.

●CCNA

●CCNP

Work History

05/2018 to Current

Network Engineer

JEFFCO FIBRES INC – Webster, MA

●Diagnose, troubleshoot, and resolve hardware or other network issues and system problems, and replace defective components when necessary.

●Participates in proactive team efforts to achieve departmental and company goals.

●Troubleshoots technology related problems that may include carrier issues, routing and switching issues, datacenter performance, packet loss, latency issues, system connectivity and hardware failures.

●Troubleshoot Cisco Routers, Switches, Cisco Access Points and VoIP phones.

●Install wide range of network equipment.

●Keep network infrastructure up to date and secure.

●Plan, coordinate, and implement network security measures to protect data, and hardware.

●Responsible for management, maintenance and monitoring of the networking infrastructure and systems (LAN, WAN communications, switches, routers, firewalls, VPN, Wireless systems etc.).

●Analyze equipment performance records to determine the need for repair or replacement.

02/2015 to 03/2018

Network Engineer

ADVANS Saving & Loans

●Maintain and administer computer networks and related computing environments including computer hardware and all configurations.

●Installation, configuration, and management of company routers and switches.

●Supports and manages LANs, WANs, internet and intranet systems.

●Troubleshooting and Printers.

●Experience in routing and switching

●Provide general IT support to the administrative departments, assisting with their daily technical issues and general maintenance; including Windows, Office Internet, Wi-Fi, Printers and Antivirus.

●Remote assistance on corporate computers.

●Installation, configuration, and troubleshooting on a Win 2008 environment (creating OUs, user, Groups and permissions), DNS, DHCP, File server.

●Worked on Cisco switches 3750, 3850, 2960, 2900 and routers 3600, 2800,2900, 1800.

01/2014 to 02/2015

IT Desktop Support

Rite Multi-Media

●Assist the IT team with the installation, configuration and deployment of new equipment.

●Familiar with wiring/cabling standards.

●Knowledge of networking topologies and network wiring systems.

●Performs other related duties as assigned by management.

●Be responsible for providing the first line support for hardware such as: Laptops, Desktops, Smart phones, and Printers, and providing software support for products such as; Microsoft Windows Operating Systems, Microsoft Office, and other proprietary software.

●Taking requests from users via email, ticketing system, telephone or in person.

Education

06/2011

High School Diploma

OMESS - GHANA

Certifications

●Cisco Certified Network Associate CCNA



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