Ruchi Kalani

Staying: Ahmedabad, E-mail: adjymd@r.postjobfree.com, Contact: 917-***-****

EXPERIENCE

**/****- **/****

Ahmedabad

**/****-**/****

Ahmedabad

**/**** –04/2017

Ahmedabad

**/****-**/****

Churchgate,

Mumbai

09/2006-04/2007

Ahmedabad

WEB CONTENT WRITER, (Freelance)

Researching industry-related topic (combining online source, interviews and studies)

Prepare well-structured draft using Content Management System

Submit work to editors for input and approval

Coordinate with marketing and design team to illustrate article

Ensure all-around consistancy (style, font, image, tone)

Update website content as needed

ADMINISTRATIVE EXECUTIVE, Global Gene Corp Pvt Ltd

Coordinating office activites and operations to secure efficiency and compliance to company policies

Supervising adminitrative staff and dividing responsibilities to ensure performance

Keep stock of office supplies and place order when necessary

Support budgeting and bookeeping procedure

Manage phone calls and correspondence (e-mails, letters, packages,etc.) SENIOR ADMINISTRATIVE EXECUTIVE, JB Oversease Pvt Ltd

Coordinates with website developer for website making

Assist colleagues when necessary

Supervising adminitrative staff and dividing responsibilities to ensure performance

Create and update records and databases with personnel, financial and other data

EXECUTIVE CLIENT-SERVICE, Rah India Coordination Pvt Ltd

Develop and maintain existing client relationship

Interact and correspond with prospective clients

Demonstrate needs fulfillment mode and method

Identify decision makers, services and products to meet client issues

Negotiate with client to execute contact

Protect firm from Errors and Omissions (E&O)

TELE-MARKETING EXECUTIVE, Prograssive Corporate Service Pvt Ltd

Using scripts to provide information about product’s features, prices etc. and present their benefits

Answering incoming calls from prospective customers

Ask pertinent questions to understand the customer’s requirements

Keep records of calls and sales and record useful information 04/2005-04/2006

Dadar, Mumbai

EDUCATION

SKILLS

CUTOMER SERVICE EXECUTIVE, Pamac Finserve Pvt Ltd

Manage large amounts of incoming calls

Generate sales leads

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Keep records of customer interactions, process customer accounts and file documents

BECHELOR’S DEGREE IN COMMERCE MUMBAI UNIVERSITY

Ability to handle administrative details independently, with good judgment

Good communication skills. Possesses good oral and written communication skill

Good interpersonal skills and an approachable demeanour

Strong interpersonal skills, and ability to interact effectively with a diverse constituent population

Demonstrated organizational and prioritization skills, along with the ability to be detail-oriented

Good Product knowledge / processing experience desirable

Freelance web content writing in https://vrwealthcreators.in/ https://www.algofox.in/

Started blogging links: https://ru1323.blogspot.com/2021/01/life.html and https://ru1323.blogspot.com/2021/01/e-x-p-e-r-i-e-n-c-e-hey-friends-m- back.html

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