Branch Manager Sales

LAKHENI GCANGA

**** ***,*********, ****

063******* ********@*****.*** ID NO: 920**********

PROFILE

I am reliable, ambitious and performance driven young lady, 28 years old seeking a challenging position and career advancement within the organization. I’m determined, individually accountable and never give up on work. I believe I could be of great and valuable asset to the Department.

EXPERIENCE

UBANK LTD Sales Consultant

• Render advice and intermediary services under supervision on the following category I products on behalf of Ubank Limited

• Long term insurance subcategory A, B1, B2,-A, B1-A

• Open accounts, Loan applications, Fixed Term Deposits and Funeral plan Policy.

• Identify leads and convert to successful sales.

• Optimise every customer interaction to migrate cash transactions and/ or convert customer to eChannels and encourage use of digital and self service channels.

• Ensure activities support cost containment and reduction.

• Resolve all customer queries efficiently and with agreed timelines.

• Always comply with procedures and processes contained in the relevant business guidelines and understand risks associated with decisions.

• Demonstrating behaviour in support of the organizational values.

• Maintaining ability to adapt to ever changing business and customer needs.

• Contributing to the overall effectiveness and success of the team.

• Improving knowledge and competencies by completing role specific training as per Ubank Lekgotla.

GANYA S.P.S - Admin Clerk (SGB POST)

Performing clerical activities of the school to support the Principal and teachers.

Maintaining and managing school records in an organized manner.

Compiling periodic reports.

Scheduling meetings when appropriate for teachers.

Assisting teachers in initiating classroom discipline.

Ensure safekeeping of all documents in the office.

Ensure that office equipment is in good working order.

Assisting teachers in enforcing school policies.

Engage with parents regarding pupils attendance.

Manage up to date filing system.

STERNBURG STEEL CONSTRUCTION - Receptionist

Data capturing and filing of documents.

Handling phone calls and ensuring messages are passed to the appropriate staff member on a timely basis.

Handling queries and complaints via phone, email and general correspondence.

Diary management and booking meetings

Arranging courier and assisting with mail as required.

Handling event coordination.

Managing office supplies such as stationary and equipment.

Keeping reception area tidy

SKILLS

Good written and verbal communication.

Computer literate (MS Word, MS Excel, Publisher, PowerPoint, Internet)

Strong team working skill.

Organizing and problem solving

Flexibility and interpersonal skill.

EDUCATION

EXECUTIVE ACADEMY – GRADE 12

SEDIBENG COLLEGE – NQF LEVEL 6 CERTIFICATE (Marketing Management.) ACCOMPLISHMENT: DRIVING LICENCE – CODE 08

REFERENCES

Mr K M GWIJA (BRANCH MANAGER- UBANK) - 087-***-**** / 073-***-**** Mr X B Salman (Principal Ganya SPS) - 063-***-**** / 082-***-**** Mrs F N Gcelu (Instructor STERNBURG STEEL CONSTRUCTION) - 073***-****

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