Spa Professional

Theresia Kelly 601-***-**** adjy51@r.postjobfree.com

As an industry leader hospitality, wellness and luxury spa, I have achieved top ranking sales, business and innovate ideas and processes which have optimized operational efficiency. My strengths are in achieving profitability through client and employee education using my own expertise in understanding the luxury spa and wellness industry. My expertise is in securing transactions and enjoying long-term relationships with as well as strategic alliances with key clients and partners balanced with team satisfaction and education.

Summary of Qualifications & Talent

Wellness Lifestyle and Commitment

New Business Development

Profit and Loss Management

Strategic Planning and Implementation

Revenue Growth and Profitability

Customer Acquisition/Retention

Market Development

Policy Writing and Implementation

Education of Professional Staff

Professional Experience

Director of Wellness & Spa YO1 Wellness Resort & Spa Jan 1- Sep 1, 2020 I was brought in to YO1 to improve guest services, expanding the wellness program, increasing ayurveda consciousness and overall spa services. Position was eliminated due to COVID 19

Director of Spa Golden Ocala Golf & Equestrian Club 2018-2020 Presided over the operations of a member based luxury spa and fitness/wellness center which required revenue building and staff education.

Director of Spa & Wellness Crescent Resorts & Hotels 2017-2018 Presided over the operations of a well established luxury spa which required revenue building and staff education. Within my first month I completed SOPs, restaffed where necessary and wrote new protocols and SOPs. Revenue grew by $200,000 during my first year. Hurricane Michael forced shutdown due to extensive damages

Director of Spa & Wellness Westin Hotel Jackson/Soul Spa 2017-2017

Temporary position presided over the new-build project of creating Soul Spa, an urban luxury spa experience in downtown Jackson.

Regional Director of Spa Gulf Coast Dermatology Newnan Dermatology 2014-2017

Presided over ten medical spas connected to dermatology practices located Florida, Alabama, Mississippi and Georgia, unshuttering 4 locations successfully.

Freelance Sales Executive/Educator/Interim Director/Wellness Consultant 2008-2014

Independent contractor throughout Northeast including NY, NJ, New England and Philadelphia area.

Founder/Director/Manager Wellness Store & Day Spa 1999-2011

Operated 3 locations of wellness store & spa providing wellness lifestyle consultations, retail wellness products and supplements and wellness services. Sold business in 2011.

Education

Bachelor of Arts in Sociology/Psychology Eastern Oregon University 1990-1993

Affiliations

ISPA American Medical Spa Association

Prior Work Experiences

Events Coordinator Elizabeth Arden/Prevage/Red Door Salons & Spas

Realtor RE/Max Real Estate and Gillespie Realty

Human Resources Manager St Elizabeth Hospital & Health Care Center

Production Editor Harcourt Brace Jovanovich Publishing

Awards

Quinn Leadership Award

Hawkeye Sales Recognition Award

Theresia Kelly Resume

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