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Customer Service,Quick learner,Computer-Data entry,MS Excel/Word

Location:
Edmonton, AB, T5H 3G3, Canada
Posted:
February 04, 2021

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Resume:

DIPTIBEN NAIK

APT # ***, *****-*** STREET,

NW, EDMONTON,AB.T5H3G3

Email: adjxza@r.postjobfree.com

Phone no: 587-***-****

Professional Summary:

Pharmacy Assistant with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. Extensive knowledge of Medicaid and Medicare procedures.

Education and Training:

Bachelor of Pharmacy- LMCP, Ahmedabad, INDIA 1984-1989.

Employment History:

Right now working at Walmart (Customer Service)

1)Pharmacy Assistant at the Medicine Shoppe 9002 Jasper Avenue,

T5H 3S8.CANADA.

2) Pharmacist, New Life Chemist, Vadodara, India-2013 to 2017.

3) Pharmacist, Bhailal Amin General Hospital, Vadodara, India-

2011 to 2012.

4) Incharge Pharmacist, Bhailal Amin General Hospital, Vadodara, India-1996 to 2004

Relevant Professional experience:

●Provided friendly customer service at prescription drop-off and pick-up counters.

●Entered new patient profiles and prescriptions into medication input software system.

●Answered and screened phone calls for the staff pharmacist in a friendly efficient manner.

●Maintained proper compliance logs for all actions and orders.

●Accurately recorded compounded products and prepared appropriate labels.

●Verified patient data and billing information.

●Reviewed accuracy and completeness of information on prescription and refill requests.

●Correctly priced and filed prescriptions after they were filled.

●Regularly completed paperwork and documented prescription and insurance billing information.

●Strictly maintained customer and patient confidentiality.

●Retrieved counted and measured supplies and capped vials and bottles.

●Affixed prescription and auxiliary labels to prescription containers

●Made blister /bubble packs

●Restocked medications and other supplies following FIFO method

●Ensured proper preparation, packaging distribution and storage of vaccines, serums and other drugs and pharmaceuticals.

Skills

●Perform all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws

●Able to collaborate with other healthcare professionals

●Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent

●Expert knowledge of product safety and quality assurance practices

●Expert customer service skills

●Proficient in Microsoft Office – Excel, Word, and PowerPoint

●Ambitious, team player, confident, initiative, enjoy challenges

●Exemplary oral and written communication, interpersonal and organizational skills

References: Available upon request.



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