Manager Store
Resume:
JAMES LEVI MCDONALD
OBJECTIVE: To increase sales through efficient store operations as General Manager.
PROFESSIONAL SUMMARY:
-15+ years of experience in FOH and BOH operations. Proven leader with experience in marketing, staff development, purchasing, receiving, conflict resolution and expansion of sales.
-Totally committed to excellence in quality service; have consistently been recognized as meeting 30 seconds or less through the drive-through window and approximately 25% increases in sales at several positions over the preceding years by developing well-trained crew and management teams.
-Store manager, district manager and company/department training manager for ten years.
-Recognized as “Go-To” expert in development of training systems; thrive in a fast-paced store.
-Fully committed to work ethics and company goals; mentor staff to incorporate quality processes.
PROFESSIONAL EXPERIENCE:
2011- 2020. Property Manager
Treasure Village Mobile Park.
Maintained 175 senior park homes. Booked appointment's for all new Tennant's and collected rent due every month. Also hired all maintenance to repair all major repairs and lawn care. Reported numbers monthly to the owner of company.
2010 – 2011 Assistant Store Manager/Trainer/Replacement Specialist Cracker Barrel
Performed wide range of FOH and BOH functions; main store trainer of new employees; responsible for maintaining inventory based on customer trends.
2006 – 2010 General Manager Zaxby’s
Responsible for management, training, marketing and operational execution of the store. Responsible for the profitability of the restaurant P& L. Supervisor of the regional management training program.
2003 – 2006 General Manager Checker’s
Wide range of FOH and BOH duties. Achieved 23% sales increase over previous years by developing efficient operations; won the fastest drive-through with 30 seconds as compared to the national average of 60 seconds.
1999 – 2003 General Manager Country Market
Awarded Best Store Operations. Developed and mentored new store management teams. Responsible for total store operations, repair and maintenance of the facility and for total customer satisfaction.
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