Service Representative Customer

Lorena Gonzalez

Work Experience:

Data Entry Clerk

First Image Construction & Remodeling – Aurora, IL 02/2014 – 01/2017

Transferring data from paper formats into computer files

Typing in data provided directly from customers

Creating spreadsheets with large number

Transferring calls appropriately

Filing paperwork and records

Data Entry Clerk

National Tractor Parts - Montgomery, IL 10/2007-12/2012

Directing calls appropriately

Making copies and filing paperwork

Entering in data into the system

Customer Service Representative

Talk & Go - Naperville, IL 02/2005-09/2006

Assisted troubleshooting problems over the phone

Helped customers with their service issues

Directed calls

Light filing

Education:

East Aurora High School

Aurora, IL May 1995

Skills:

Proficient typing

Computer and technical skills

Administrative skills

Customer service

Multi-tasking

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