Helen Mark
Mobile: 347-***-****
E-mail: ********@*****.***
Skills:
Micro Merchant, Microsoft Word Suite, Epic, Cerner, Teamwork, Prioritizing, Multitasking,Organizational,Time Management
Employment History:
NYU Langone Hospital-Brooklyn
Jan 2020-Feb 2020
Prepared IV preparations and stock solutions (e.g., heparin, fentanyl, and midazolam) under the supervision of a pharmacist using aseptic technique under USP 797 protocol
Prepared non-patient specific sterile preparation batches per the written protocol, e.g., piperacillin/tazobactam
Walgreens
Pharmacy Extern
Nov 2019-Jan 2020
Answered incoming phone calls and addressed questions from customers and healthcare providers
Counted, measured, and compounded medications following standard procedures
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Assisted with the filling of over 300 prescriptions daily
Monitored inventory levels to inform pharmacists of shortages and facilitate resupply
Guided and supported more than 30 customers via phone each day
Counseled patients on prescription medications
Takes customers to the OTC aisle whenever possible to assist in locating products
Resolved any third-party prescription conflicts by updating patient's insurance information and applicable coupons
Delivered outstanding customer service in helping customers with pharmacy services, product questions and general store information
Maintain customer/patient confidentiality according to HIPAA and company standards
Maimonides Medical Center
Pharmacy Extern
Oct 2019-Nov 2019
Participated in the prescription dispensing process in the satellite pharmacy by unit dose packaging with appropriate auxiliary labels
Handled returning of expired and excessive medications to the proper pharmacy storage area
Delivered influenza vaccines to clinics
Assists in discrepancy resolution associated with the Pyxis machine along with preceptor by locating the nurse that is associated with discrepancy and resolving within 24 hours once
notified
Mega Aid Compounding Pharmacy
Pharmacy Extern
Sep 2019-Oct 2019
Prepared topical preparations such as ointments, creams, and solutions
Accurately calibrates equipment before compounding
Labeled final products with appropriate auxiliary labels
Brookdale University Hospital and Medical Center
Pharmacy Extern
May 2019-June 2019
Interviewed patients to obtain elements of medical history
Monitored patient lab values to ensure optimal medical efficacy such as checking patient's hemoglobin A1c and HIV viral load and CD4 count is at goal
Performed medication reconciliation by asking the patient if they have been taking their medications listed in the active prescriptions list and this have led to resolving some adherence issues
Provide patient counseling on how to use the medications
Brooklyn Hospital Center
Clinical EPIC Intern IT
July 2018- Aug 2018
Invoiced patient information from Allscripts into EpicRx network
Supported pharmacy team in debriefing old patient charts into EpicRx networking systems
Collaborated with the hospital IT department in updating pharmacy software
Mount Sinai Hospital-St Lukes
Pharmacy Extern
Jun 2018-July 2018
Replenishes pharmacy working stock on the main floor pharmacy and floor stock items via pyxis machine
Assist pharmacist with code cart checklist, checking for the expiration date and replenish quantity if not met
Assists Pharmacists with the preparation of I.V. Additives and labeling
Prepared non-patient specific sterile preparation batches per the written protocol
Verifies invoices against drug shipments received in the stockroom and store drugs in the appropriate location
Assists in the preparation of medications for inpatient orders and outpatient prescriptions
Assists with the pharmacist in retrieving used or unused anesthesia IV bags and signed in the book for anesthesia for record-keeping
Delivering patient specific medications to patient floors
Bobo Pharmacy
Pharmacy Extern
Jun 2017-July 2017
Correctly filled and dispensed an average of 100-150 prescriptions per day
Regularly stocked shelves rotated stock and checked for expired medications
Resolved any third-party prescription conflicts
Called clinics and hospitals for patient refills
Counseled patients on proper medication use
Patient call reminders to pick up medications
Education: Long Island University
Sept 2016-May 2020
PharmD: Pharmacy
Deans list Spring 2019
Member of APhA, ASHP, PSSNY, IPHO, iGIVE
Sept 2014-May 2018
Bachelor of Professional Studies: Pharmaceutical Studies
Member of APhA, ASHP, PSSNY, IPHO, iGIVE
Certifications:
CPR& AED, Immunization, Pharmacist License