exchange 2010

ROBERTON BOURSIQUOT

*******************@*****.*** 609-***-****

SUMMARY

Enthusiastic Exchange Engineer seeking to benefit an IT department with complex email messages knowledge. I take pride in providing the best suggestions to complete the company projects.

PROFILE

IT Experience with 15+ years of hands-on in Exchange, Office 365, Active Directory, Azure AD and Teams using PowerShell and third-party tools.

Expertise in creating Exception Group policies for Windows Server in Active Directory.

Understanding of Active Directory attributes, LDAP queries, and PowerShell scripting to modify Active Directory attributes, Group Policy Analysis, GPO Configuration Trouble shot issues related to Forefront Identity Manager

Provided System Administration via (LogMeIn) for Exchange, SharePoint, OneDrive for Business, Skype for Business, Yammer and all related technologies.

Worked with business units to incorporate Office 365 and cloud-based solutions in business operations.

Administration of mid- to Large-scale Exchange production environments where e-mail and messaging services are mission-critical.

Provided on-premise solutions with main focus on Azure, Exchange Online and Office 365 coexistence and migration.

Effectively installed, configured and optimized IT infrastructures to achieve high availability and performance.

Implementation and support of Active Directory on Multi Forest / Multi Domain environments

Experience implementing MDM and MAM for Android and iOS devices using MS Intune

Experience deploying Conditional Access and Multifactor Authentication

Hands-on experience analyzing Azure Sign-in logs and Audit logs to troubleshoot connectivity issues

Designed and implemented Privilege Identity Management and Azure Information Protection policies

Experience with Data Classification on MS 365, DLP, ATP and AIP

Deep experience enforcing email security using SPF, DKIM, DMARC and Security email solutions (IronPort, ProofPoint)

CERTIFICATIONS

Microsoft Fundamentals

Azure Fundamentals

SKILLS

Exchange 2010, 2013, 2016, 2019

Office 365, Microsoft 365

SharePoint, Yammer, OneDrive

Hyper-V, VMWare

Windows 7/10

Active Directory, Azure AD

Windows Server 2008-2016

Azure Protection and Security

Azure Cloud services

Azure VM

Azure Storage

Azure Backup

Azure Networking

Multifactor Authentication

Single Sign-On

Windows Defender

Azure Sentinel

Client App Security

Mobile App Policies

Hybrid Configuration Wizard

Azure AD Connect

Teams A/V

Teams Live Events

Teams Room Devices

Email Threat Protection

DLP, ATP, AIP

PowerShell

AirWatch, Intune

Exchange Online

Skype for Business

Teams

Intune

Multifactor Authentication

Privilege Identity Management

ADMT

Cross-Forest Migration

EXPERIENCE

MICROSOFT MESSAGING ENGINEER

NJ DEPARTMENT OF HUMAN SERVICES

Trenton, NJ

AUG 2018 – PRESENT

Exchange O365 support and troubleshooting of issues on existing domains.

Outlook configuration for multiple account login, prior to consolidation and single sign-on post consolidation.

Integration of Office software products for tenants better functions with cloud products. I manage user account synchronization across multi-domain environment. I also modify, create and update Groups and Shared Mailbox access based on division needs along with Shared folder connectivity and access.

Responsible for creation of all new accounts as well as Distribution Groups, Share Folders.

Creation of Cloud Office 365 Groups.

Managing AD Connect servers for syncing data to Azure

Working with Intune for managing our devices

Planning and architecture for new functions to be implemented in Office 365

DKIM,DMARC,SPF implementation for securing mail flow.

ATP along with E5 license implementation for power users

Managing Azure and O365 Guest access.

Handling problems with End user SSO and AD authentication

Engineering for Office Products and determine security of each product.

Azure AD and O365 automation using PowerShell

Supporting issues with Mail Flow, Client connectivity, Teams, One drive and Azure AD

Roll out MFA for entire company and enforce the same via Conditional Access

Cross-functional collaborations

Work closely with Security, Web Ops, and Infrastructure teams for any changes that needs to be made to the environment.

Collaborated with cross-functional teams to provide better solution for Cloud Environment.

Migrate Exchange and Skype users and user date to Microsoft 365

Staged and prepared Exchange 2010/2016 deployment for hybrid deployment

Installed Azure AD Connect for Hybrid Identity

Federate on-premises environment with Azure AD and use the federation for authorization after established trust between the two domains

Use the Import Service to migrate email data to Microsoft 365 or Office 365

Configure legacy on-premises public folders for a Hybrid deployment

Enable Privileged Identity Management to manage, control, provide just in time access and monitor access within Azure Active Directory

Implement Microsoft Office 365, use of Azure AD Connect and deployment of Office 365 hybrid environments

Used Exchange calculator to plan for the Exchange migration on premise

MICROSOFT MESSAGING ENGINEER

MERCK & CO., INC. - KENILWORTH, NJ

JAN 2018 – AUG 2018

Migrated Exchange 2013 farm to Office 365 leaving only one Exchange 2013 server for Active Directory administration; per the architecture which defines one Exchange 2013 server per hybrid farm.

Prepared the Exchange 2013 environment for migration, applying updates and patches.

Corrected Active Directory issues with IDFix Tool.

Rolled-out implementation of Office 365.

Implemented extra virtual server using Virtual machine to run test migration and verified migration results.

Verified and configured domain in Office 365 and set-up federation with ADFS and Azure AD Connect for Active Directory.

Established send-receive connectors in the Hybrid Configuration Wizard (HCW) on Exchange 2013.

Configured the hybrid license key in Exchange Admin Center (EAC) on the designated Exchange 2013 server.

Created migration batches of 500 each using Office 365 Admin Center.

Monitored migration with PowerShell and resolved migration errors.

Replicated DLP settings from Exchange on-prem to cloud.

Enabled Skype-for-Business feature for Office 365 migrated users.

Using the Exchange Admin Center uninstalled and decommissioned the legacy Exchange server.

Engaged in knowledge transfer with the support staff and provided hyper-support using Remedy ticketing system.

Handled post migration support of Office 365 migration

Implemented data policies for data integrity

Implemented DLP and conducted journaling and e-Discovery requests

Used Import Service to upload PST files through the network

Maintained and supported the on-premise Microsoft Exchange 2016 environment and all messaging components

Installed Windows server 2012R2 and ran prerequisites to prepare for Exchange installations

Enabled Skype-for-Business feature for Office 365 migrated users

Knowledgeable with SQL server; installation of SQL server to run alongside Lync

CLOUD MIGRATION ENGINEER MOHAWK INDUSTRIES, CALHOUN, GA

JUNE 2016 – DEC 2017

Migrated 38,000 user mailboxes from Exchange 2013 on-prem to Office 365. All servers were decommissioned except one, which after migration, was upgraded to Exchange 2016 and federated with Office 365. This was for executive, legal and accounting staff.

Prepared the Exchange 2013 on-prem environment including updating and patching Windows 2012/R2 servers and checking DAG health.

Implemented Office 365 and configured the Office 365 domain.

Set-up federation with Exchange 2013 Active Directory and Office 365 AD Connect and ADFS.

Used Exchange 2013 Hybrid Configuration Wizard (HCW) and established send/receive connectors with Office 365.

Used PowerShell to create migration batches and ran a test before moving all batches.

Verified and troubleshot migration batches, migration errors, failed mailbox moves, connectivity errors.

Replicated the policies to EOP for DLP and encryption for compliance.

Built Exchange 2016 server and installed alongside the Exchange 2013 server, installing the entire mailbox role.

Made sure the Azure Active Directory Connector is up to date and verified that the server is joined to the appropriate internal Active Directory domain.

Prepared third-party certificates on the server by importing them and added hybrid license key to Exchange 2016 server.

Updated the Service Connection Point (SCP) using the old Exchange server name using the Exchange Management Shell and imported the UCC certificate.

Set-up server name, variables, DNS, and SMTP relay.

Setup and configured storage volumes and mailbox databases on the new server and migrated any remaining mailbox data.

Ran several PowerShell commands to prepare legacy server for uninstall using PowerShell.

Uninstalled the Legacy Exchange Server; Ran the PoSH snippets Exchange Management Shell as Administrator.

Stood up new office 365 tenant and connections to on premise AD via DirSync

Deployed Exchange 2013 servers for hybrid connection servers

Migrate the contents of user mailboxes from on-premises Exchange systems to Microsoft 365

Migrate Mailboxes in batches using Stage Migration

Deploy messaging so that users access email, voice mail, calendar information that’s located in their mailboxes

Open Windows firewall to allow Azure Database Migration service to access SQL server

Set up DNS record to manage Exchange, and Skype server

UNIFIED COMMUNICATIONS ENGINEER RADIO FLYER - CHICAGO, IL

NOV 2014 – MAY 2016

Migrated Exchange 2013 on-prem to Office 365 and decommissioned on-prem Exchange environment in a cutover migration.

Performed pre-migration activities in preparation for a migration from Exchange 2013 to Office 365.

Implemented a cutover migration from Microsoft Exchange 2007 to Exchange Online/Office 365, configuring Skype-for-Business for unified communications (UC).

Worked with stakeholders to understand business needs, and made recommendation for Office 365 with Skype-for-Business.

Provided detailed plans to stakeholders describing project and how it met requirements.

Upgraded and patched the current Microsoft Exchange 2007 servers and verified the domain to prepare for migration.

Implemented Office 365, and created user mailboxes.

Created empty mail-enabled security groups on Office 365.

Configured domain in Office 365, and DNS/MX settings, and verified routing.

Used PowerShell scripts to create mailbox migration batch.

Using PowerShell moved the batch of mailboxes 150 at a time with the Exchange migration tool, per Microsoft best Practices,

Monitored migration status and adjusted as needed.

Enabled Lync/Skype-for-Business feature in Office 365 mailboxes.

Assigned user licenses for Office 365 user accounts.

Fine-times Office 365 performance and ensured compliance with corporate policy.

Captured Office 365 security alerts and integrated the feeds to log collection services.

Instructed and advised on litigation holds and eDiscovery capabilities within Office 365.

Performed validation of tenant configurations and required domains to Office 365.

Worked with technical support to configure all user workstations office 365 and Skype-for-Business and work with end-users to ensure a smooth transition.

Decommissioned Microsoft Exchange 2007 servers.

Trained support staff on end-users support and engineering staff on troubleshooting Office365.

Supported Exchange 2013/ Lync 2013 environment for all users.

Configured DAG for HA across datacenters with replicating databases.

Recover deleted messages in user’s mailbox in Exchange Online

Use Exchange PowerShell online to restore messages

Enable Users to use voicemail and other features

Working with IMAP to migrate user email from Gmail, Exchange, and Outlook

Provided users with Seamless Single Sign-on to facilitate sign into the corporate desktop

EXCHANGE SUPPORT ENGINEER HY-VEE – WEST DES MOINES, IA

APR 2012 – OCT 2014

Administered an Exchange 2007 with Exchange 2010 with coexistence environment and provided engineering support, working with network team as well as supporting end-user.

Developed scripts to export and import inbox rules into Exchange

Migrated internal users to Exchange 2010, and then supported Help Desk Team for any connectivity errors after the cutover to Exchange

Utilized PowerShell scripts to automate the processes and tasks.

Worked in conjunction with Mobile Device Management teams to troubleshoot sync issues with Exchange mail and calendars.

Worked with the implementation team

Ensured that end to end optimal performance, capacity and availability of the Exchange for all clients.

Managed and maintained users, computers and groups in domain.

Resolved technical issues and monitored Exchange Systems.

Support migration from Exchange 2007 to Exchange 2010 for all users and public folder databases

Provision Exchange pre-requisite before installing Exchange server

Installed several Exchange servers virtually, and host them in Hyper-V

Enable Users on PowerShell, create new user mailbox in Exchange server using the Exchange Control Panel

Creates a virtual discovery named autodiscover to find EWP endpoint URL

Configure Exchange Server to encrypt communication between the internal and Exchange services on the local server

Formulate messaging policies that dictate the fair use of messaging

Configure Exchange server and Database for high availability

SYSTEMS ADMINISTRATOR BERKSHIRE HATHAWAY INC, OMAHA, NE

AUG 2010 – MARCH 2012

Supported users in the production environment from accounts, user data and database, access authentication and authorization.

Stored Information on User Identity, Computers, Groups, Services, in hierarchical structure in the directory

Installed Domain Controller on Windows Server 2016 using server manager

Using Windows PowerShell to install files, and install the Domain controller Role

Connecting to and managing multiple domains with a single instance of the Active Directory

Organized users or computers to make easier to manage permissions and group policy in the domain

Create new forest and create a name for the root domain

Join Multiple servers to a new domain, including install Exchange 2012 maintenance all server's installation, virtual machines, Back up Storage

Using Global Catalog to make it possible to find objects in the forest

Create server role permission or membership in the sysadmin fixed server role

Assign ownership role of a server to another server role

DESKTOP SUPPORT SPECIALIST

1199 SEIU HEALTH CARE UNION

NEW YORK CITY, NY

AUG 2005 – JUNE 2010

Routinely diagnose printers and other hardware connectivity issues

Harvesting parts such as: Memory modules, Laptop Keyboard

Assisted in several types of printers in our network environment

Responsible for maintaining and troubleshooting IT and technical issues

Promotes excellent customer relations to achieve computer user’s satisfaction

Handles all user issues either in person or remotely from our ticketing system

Conducts meetings with staff to brainstorm new ideas as well as implementation

Re-image desktop and laptop systems to the company’s standard configuration

Ability to evaluate, troubleshoot and follow up User issues

Configured 450 plus PCs, Workstations, add each PC name to the Domain restored back up data

Research users issues to resolve the technical problem promptly

Provided telephone support to users

Supported wide range of platforms, HP-UX, Unix, NT4, win 98, 2000, and AS-400 Mainframe.

Volunteered for projects which allowed me to gain desktop hardware and software support experience

Supported various apps, such as MS Office, Lotus Notes, Netscape, Norton Antivirus, Windows XP, Crowdstrike, and Exchange.

Changed and scratched DLT tapes, scheduled backups, and worked with autoloaders.

Using Dameware software to connect remotely to users computers

EDUCATION

NEW YORK CITY COLLEGE OF TECHNOLOGY

BACHELOR OF SCIENCE: COMPUTER ENGINEERING TECHNOLOGY

SUNY MORRISVILLE UNIVERSITY

ASSOCIATE OF APPLIED SCIENCE: ELECTRICAL ENGINEERING CONCENTRATE

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