EMEKA JOHN
CHIAGOROM
***********@*****.***
NITEL Senior Staff Quarters, Cappa-Oshodi, Lagos
OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the
value of hard work and trusts me with
responsibilities and challenges.
PERSONAL DETAILS
Marital Status : Single
Nationality : Nigerian
SKILLS
Verbal/Written communication ability
Persuasive/Negotiation skills
Idea Evaluation
Accuracy and Attention to details
Research skills
Analytical skills
Creativity skills
Public speaking skills
Customer Service skills
LANGUAGE
English Igbo
January 18th,
2021 - February
3rd, 2021
January, 2019 -
January, 2020
November, 2014 -
January, 2015
March, 2013 -
February, 2014
2014
2007 - 2011
2005
1998 - 2004
EXPERIENCE
ConSol Limited
CONTACT CENTER TRAINING
* Knowledge on customer
service representative terms
* Knowledge on picking calls
and dealing with customer
request, complaints and
enquiry.
* Knowledgeable on product
knowledge and timelines
Altaviz Support Limited
SALES REPRESENTATIVE
* coordinate communications,
track and follow up on
scheduled meetings with
clients.
* Attendance to various I.T
seminars at IBM and
LENOVO.
* Knowledge on data services
and hardware equipments
related to servers.
Olive Hotels and Suites
HOTEL PORTER
* Aided customers in their
hotel needs.
* Acted as guidance when
they needed assistance.
Ileowuro High School
NYSC SCHOOL TEACHER
* Taught students on a
specific subject.
* Participated in curricular
activities
EDUCATION
Professional Postgraduate
Diploma
Customer Relationship
Management
Imo State University, Owerri
B.Sc in Mass Communication
GENERAL CERTIFICATE
EXAMINATION
Command Day Secondary
School, NAFRC Oshodi
Secondary School Certificate
Examination
1991 - 1998
Nitel Staff School, Cappa-
Oshodi
Primary School Certificate