Jani Du Plooy

Sales Administrator

Contact

P* ** Oxford Street

Durbanville

7550

076*******

adjx8w@r.postjobfree.com

Career Objective

A highly motivated individual with 6+ years retail experience with high- end clients.

Looking to utilize gained admin skills in a Sales Administration position.

Education

National Senior Certificate

Fairmont High School

Durbanville

Higher Education and Training:

N4, N5, N6 Clothing Production

Northlink College

Protea Campus

Experience

February 2014-2015

Sales Assistant • Textile City

Duties include:

Store Upkeep

Client service and relations

Handling cash or credit transactions

Ensuring pricing and coding of items are correct

Measuring and cutting fabric

Resolve customer complaints, guide them and provide relevant information

28 November 2015-13 April 2017

Sales Assistant • Pandora

Duties include:

Welcoming clients warmly

Attending to enquiries and complaints

Answering phone calls

Managing stock, client orders and replenishments

Merchandising according to Marketing plan

Presenting jewelry

Setting up quotes and email correspondents

Provide relevant and accurate information on jewelry Wrapping boxing and bagging of items

Inform clients of promotions

Properly operate Pos system regarding stock loading, sales, stock take

Handling cash, credit transactions and issuing and retrieving gift cards Cashing up, closing store and opening store corresponding batch reports with sales.

Key Skills

Customer service

Critical and creative thinking

Interpersonal skills

Good software competency

Filing electronic

and physical documents

Attention to detail

1 March 2018 – February 2019

Sales Assistant Manager • Kirsten Goss

Duties include:

General administrative support including mailing clients and promoting special offers.

Answering email enquiries

Managing office supplies

Managing filing system

Give clients advice regarding product selection

Keep store well stocked and merchandised according to brief Checking and store monthly batch reports

Report any discrepancies

Process cash, credit, EFT and gift card payments.

Ordering bespoke items for clients and entering on POS system Liaising with courier services

Manage customer data and update accordingly

Internship experience

Serdel Apparel - Fashion Designer – Sally Silke

Keedo – Production Manager

Leadership Qualities

Took initiative by coming up with creative problem solving for product storage.

Took initiative by motivating colleagues and

References & contacts

Textile City:

(021-***-****

Aggie – Manager – Bernie

Bernie – Assistant Manager

Pandora:

(021-***-****

Janelle Rossi – Store Manager

Kirsten Goss:

(021-***-****

Megan De Lillie - Manager

Contact this candidate