Data Analyst Manager

JENNY M. BEGASO

**- *, **** *-*****, Brgy. Loyola Heights,

Quezon City, Metro Manila

Mobile #: +63-947****-***

E-mail address: ****************@*****.***

Employment Record:

Company: Reed Elsevier Shared Services, Philippines, Inc. (RELX Group Company) Iloilo Business Park, Megaworld Blvd., Mandurriao, Iloilo City, 5000 Iloilo Position Held: Content Specialist

Inclusive Date: July 1, 2017- June 21, 2019

● Communicates issues with the database when issues arise and as needed.

● Provide system demos with relevant parties, which may include EEMG team members, the engineering team, and/or other departments.

● Places calls to public relations and corporate contacts to gather relevant data that cannot be found through other research methods.

● Researches customer issues and provide timely and accurate responses to inquiries via email and telephone.

● Resolves data inconsistencies, proofreads and corrects products for editorial style, grammar and content.

● Runs special projects, as needed, in support of electronic and print product customers or vendor activity.

Company: Reed Elsevier Shared Services, Philippines, Inc. (RELX Group Company) Position Held: Content Operations Specialist

Inclusive Date: May 2, 2016-June 30, 2017

● Analyze and collect documents based on Document Definition and other court- specific collection guidelines

● Resolve internal and external missing case requests, customer requests using tools and resources available

● Investigate, analyze and resolve collection issues and transfer to SME for further processing, if needed

● Maintain accuracy, completeness and timeliness of all team deliverables by following policies and procedures

● Contribute to team effort by accomplishing related results as needed

● Prepare statistical reports and analyzes as requested by the Operations Supervisor or Manager

Company: Savant Technologies, Inc.

M. H. Del Pilar Street, Molo, Iloilo City, 5000 Iloilo Position Held: Data Analyst & Encoder

Inclusive Date: June 16, 2014 up to April 1, 2016

● Prepares documents for data entry

● Verifies, updates and corrects source documents

● Entering data into designated database and forms

● Responsible for the day-to-day maintenance of the information tracked by the respective department.

● Returns processed/completed documents from the tracking system of the respective department.

OJT/Training RECORD:

1. Completed On-the-job training at the Technical Education and Skills Development VI- Iloilo Provincial Office (TESDA) for (200 hours)

-November 12, 2013 to February 24, 2014.

● Assistance to client requests for National Certificate II;

● Assistance to customer service Officer of the Day for inquiries regarding TESDA Programs;

● Encodes report for Community-Based Training Programs;

● Files office documents;

● Answers telephone calls;

● Performs other jobs upon request.

2. Completed On-the-job training at Great Imageworks SM City Mandurriao for 100 hours.

-November 19, 2012 to January 18, 2013

3. Completed On-the-job training at IMAXXX ’09 internet Café Lopez Arcade now ZE Commercial for 100 hours.

-November 7, 2011 to January 13, 2012

● Prints data files of customers;

● Assistance to customers

Seminar Attended:

-Youth Congress on Information Technology 2013

SMX Convention Center, Pasay City Sept. 17-19, 2013 PERSONAL INFORMATION

Age: 25

Birthday: September 25, 1994

Birth Place: Muntinlupa City, Metro Manila

Gender: Female

Civil Status: Single

Height: 5’0”

Weight: 93 lbs.

Citizenship: Filipino

Religion: Catholic

EDUCATIONAL ATTAINMENT

TERTIARY

Colegio De San Jose E. Lopez St., Jaro, Iloilo City Bachelor of Science in Information Technology 2013-2014 SECONDARY

Romblon National High School Romblon, Romblon 2009-2010 ELEMENTARY

Cajimos Elementary School Cajimos, Romblon, Romblon 2005-2006

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