Abhishek Arora Phoenix, AZ 623-***-**** adjx5j@r.postjobfree.com Visa: H-1B

Software Development Professional

Project Planning & Coordination Software Design & Development Team Leadership

Highly qualified technology manager with 10.5 years of industry experience in Software Design, Integration (EAI), Development, Testing and Quality Assurance (QA).

Development experience of using different EAI products (IBM Websphere MQ, Websphere Integration Message Broker, IIB10, Axway Suite of products for MFT, Mirth Connect).

Gap analysis, development experienced in Healthcare Provider domain with initiatives including EHR, CAC, ICD (International Classification of Diseases), HIE (Health Information Exchange).

Proficient in designing and setting up HL7 Interfaces (ADT, Orders, Results, scheduling etc.) and Batch interfaces, including coordinating activities involving multiple players (vendors, subject matter experts, application analysts, end users).

Skills Profile

Technology Skills

Programming Languages: ESQL

Framework: Adapter Framework, Messaging Framework

Technologies: IBM WBIMB, IIB10, MQ Series, Mirth Connect, Managed File Transfer (MFT) Services using Axway Suite, Tableau, Unix commands

Databases: SQL Server, MySQL, Access DB, IBM DB2

Testing Tool: HP ALM, JIRA, Mercury Quality Center

Support Activity Tools: BMC Remedy, ServiceNow

Other Tools: CVS, GIT, Beyond Compare, Notepad++, WinSCP, Putty, MS Office, Visio, HL7 Interface Explorer, RFH Util, IBM MQ Explorer, Putty, WinSCP

Certifications

Dell’s Essentials of Agile and Scrum

Dell’s Healthcare Level 1 and Level 2

Dell’s Unix Commands Basics and Advanced

Dell’s WBIMB Basics and Advanced

HIPAA Training

Professional Experience

NTT Data Services, Phoenix, AZ March 2010 – Present

Software Development Specialist – Project Team Lead (March 2017 – Present)

Managing and leading project initiatives including development and support to client Commonspirit Health (Formerly Dignity Health)

Handle communications between client and project team to ensure that interfaces are built in line with requirements and ensured client satisfaction by successfully promoting them to Production.

Responsible for coordinating requirements, build, testing and prod release of various interfaces related to ADT, Orders, Results, Transcriptions, Allergies etc.

Performing Peer-review of the documents developed by other team members and Performing Onsite-Offshore coordination.

Responsible for assessment of replacing Dignity Health wide Transcription system Mmodal with Nuance via Optum and then working on the implementation within tight timelines due to contractual limitation. Received Make a Difference Award for it.

Technology used: IBM IIB10, Github, HL7 Interface Explorer, HP ALM, MYSQL, SQL, Jira

Software Development Sr. Analyst (Dec 2015 – Feb 2017)

Delivery of HL7 and non-HL7 interfaces (ADT, Orders, Results, Billing, etc.) for EHR implementation under strict timelines and was awarded Bronze award for the effort.

Involved in Creating or Modifying Advance/Intermediate interfaces in various applications such ADT, Orders, Results, Transcriptions, Lab, Radiology, Scheduling, Charges.

Development of business logic and data formatting rules in ESQL. Created message flows using different nodes in IIB 10.

Setup naming standards for the Queue managers, Queues, Channels and message flows.

Created execution groups and deployed the message flows, message sets using Bar (Broker Archive) files in lower Environment.

Responsible for design, development and testing of interfaces and Used Flow Debugger for observing the behaviors of message flows.

Technology used: IBM IIB10, Mirth, Github, HL7 Interface Explorer, HP ALM

Software Development Analyst (Nov 2012 – Nov 2015)

Helps in creating inventories and Visio diagrams.

Worked on EDI transactions: 270, 271, 834, 835, and 837 to identify key data set elements.

Configuration of third-party tools of Axway Suite comprising Gateway Interchange, Secure Relay, Transfer, Composer, and Sentinel to provide business solution to the customer.

Handled technical challenges and troubleshooting and worked with a very tight organization deadline to make every file transfer secure. Received Spot Award twice for the effort.

Technology used: Axway Synchrony Tools (Gateway Interchange, CFT, Sentinel), CVS

Technical Analysis Sr Associate (Mar 2010 – Oct 2012)

Facilitated various JAD sessions, Walkthroughs and requirement gathering sessions and captured business requirement. Assisted PM and Lead in preparing formal (BRD) document and got sign off from business.

Looked up ICD-9 codes to analyze if the interface needs code changes to accommodate ICD-10 changes. Doing the budget planning, scheduling and resource sizing of the ICD-10 remediation project.

Good functional knowledge on Applications behavior and Domain.

Delivery of HL7 and non-HL7 interfaces (ADT, Orders, Results, Billing, etc.) for EHR implementation

Handling technical challenges and delivered well within the timelines and budget stipulated.

Technology used: IBM Message Broker V7, IBM MQ, IBM DB2, VSS

vCustomer India Pvt Ltd., (Client Linksys by Cisco) July 2009 – March 2010

Technical Support Engineer

Worked as a Technical Support Engineer for setup, configuration and debugging issues with various home networking products by Linksys (a division of Cisco systems).

Performed configuration over the phone or by taking remote control for networking products like Routers, Gateways, Bridges, Print Servers, Wireless Adapters.

Enhanced customer satisfaction and always had one of the highest CSAT score in the team and received Star Award for the same.

Technology used: LAN, VLAN, Ethernet, ADSL, Cable

Education

INDRAPRASTHA UNIVERSITY, Delhi, India

Bachelor of Technology, [Electronics and Communications Engineering]

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