Sales Representative Manager
Resume:
Name: A. GANESH M.Com.
Mobile Phone: +91-994******* E-mail : ***************@*****.***
CAREER OBJECTIVE:
To associate with a progressive organization that gives me scope to update my knowledge and skills according to latest trends and be a part of team that dynamically works towards that growth of organization and gain satisfaction thereof.
TOTAL WORK EXPERIENCE – 13.5 years in Finance
HSBC Electronic Data Processing India Pvt. Ltd.
Law Enforcement Agency Enquires (May 2017to till date)
Designation : Senior Associate
Handling LEA (Law Enforcement Agency) Queries.
Providing response letter to the Notice received.
Blocking/Freezing, Placement of hold on the account for the Amount specified in the Notice.
Arrange to provide the required details / inputs / documents as requested by the Govt. authority within specified TAT.
Training and evaluating the new joiners by conducting session on the team process.
Monitoring the flow of volumes for daily plans.
Involving in queue planning for everyday work.
Sharing the process updates to team members.
Account Opening Team (Sept. 2015 to April 2017)
Designation : Senior Associate
Name Search, World Check, RDC Check and Black Listing Check.
Account opening from RBWM and Corporate Accounts.
CMB account opening team getting request through GWIS, to capture all the details from the AOF and to verify same wit KYC with all the details screening process to be followed.
Term Deposit Team (July 2013 to Aug 2015)
Designation : Senior Associate
Placement of Term deposit with corporate customer
Encashment with TAT
Calculation SMA Term deposit with penalty waiver
TDS Recovery from Encashment deposit
Cluster deposit and SMA deposit with corporate customer
End of Day transfer on OD Accounts and Term deposit encashment
Maintaining stand lone deposit with calculation
Ln Mail and queries handling with escalation
GWIS, Mail and RMS request action with tat
Manual calculation for term deposit with penalty waiver and interest calculation
Tea handling for term deposit team
Nomination addition and deletion done daily basis
Account termination team (2007 to July 2013)
Designation : CAS ASSOCIATE
Handling customer queries
Handling mails from various business centers
Handling escalations on customer funding and other financial transactions
Closure of accounts & encashment
Issuing A/c payee cheque to the customer
KYC Check
Term deposit placement ( for individual & corporate
Review Suspense & Dummy accounts
Complaints Handling
Renewal of FDs
Uploading of Maturity instructions
Loading Referrals & Special Instructions
Credit card swipes ( For debiting customers’ accounts)
Unclaimed & Dormant activation of accounts
EOD Set Offs on Corporate accounts
Capturing signature from customer account
M/s. Hindustan Coca -cola Marketing Co. Pvt. Ltd., Chennai
Designation: Pilot Sales Representative (Jan 2003- Apr 2004)
Supervising route agents
Guiding sales representatives.
Having direct dealing with customers.
Solving market problems.
Creating new outlets.
Having report with dealers.
Achieving targets on monthly basis.
Reporting to sales manager about market conditions.
Hunter Snacks Pvt. Ltd.
Worked as Sales Officer from May 2004 – Sep 2004.
T E C H N I C A L S K I L L S
Packages
MS-Office–2016, XP, TALLY 9.3
EDUCATIONAL BACKGROUND
Master Of Commerce
2003 – 2004
University of Madras
Bachelor of Commerce
1999 - 2002
Pachaiyappa’s College,
Chennai
STRENGTH
Enthusiastic in doing arcane, creative and different things in a positive way.
Hard Working.
Self-Confident.
Pleasing Personality.
Quick Learning Tendency.
Adaptable to situations with friendly touch towards others.
Personal Details:
Date of Birth
07-12-1979
Sex
Male
Marital Status
Married
Nationality
Indian
Languages Known
Tamil & English
Communication Address
104, Thiruvalluvar Nagar, H Street,
Tondiarpet,
Chennai-600081.
Mobile Phone Number
***************@*****.***
DECLARATION
I hereby declare that the details furnished above are true to the best of my knowledge.
Place: Chennai Signature
Date: A.Ganesh
Curriculum Vitae
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