Sales Assistant

EXPERIENCE

Hand & Stone Massage and Facial spa 2018 - Present

Assistant manager Miami,Fl

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Mentored team members in mastering sales techniques to consistently exceed objectives.

Offered product and service consultations and employed upselling techniques.

Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Sold various products by explaining unique features and educating customers on proper application.

Communicated with customers about offerings, including policies, restrictions and refund policies.

Overseeing retail inventory

Training and developing new employees.

Key Accomplishments:

Significantly increased client enrollment and doubled the memberships in under 2 years.

#1 ranking sales associate in 2019

Solstice Sunglass Boutique Jan. 2017 -Apr.. 2018

Sales associate Miami, Fl

Provide an exceptional customer experience by working closely with customers to meet their needs.

Suggest merchandise and accommodate customers needs.

Educate them on the importance of wearing sunglasses.

Attending phone calls and inquiries for sale purposes.

Managing the front and attending to the customers needs.

Kindergarten Oct 2014 - 2015

Teacher assistant Versmold, Germany

Develop a careful and creative program suitable for preschool children

Employ a variety of educational techniques (storytelling, educational play, media etc.) to teach children

Observe each child to help them improve their social competencies and build self-esteem

Encourage children to interact with each other and resolve occasional arguments

Guide children to develop their artistic and practical capabilities through a carefully constructed curriculum (identify shapes, numbers or colors, do crafts etc.)

Organize nap and snack hours and supervise children to ensure they are safe at all times

Collaborate with other educators

Maintain a clean and tidy classroom consistent with health and safety standards

EDUCATION

Miami Dade College Bachelor of Science in Business Administration Graduated Dec. 2020

SKILLS

Problem Solving, Conflict Resolution, Adaptability, Critical Thinking, Team work, Scheduling, Self motivation.

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