Administrative Assistant Customer Service
Resume:
Holly Adams
**************@*****.***
Career Overview
Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills, strong work ethic, professional demeanor and great initiative. Skill Highlights;
Filing and data archiving
Administrative operations Staff motivation
Business correspondence Attention to detail
Microsoft Office
Professional Experience:
November 2011 to Present
Pride Staff
Working temp, long term, and project-based assignments for Pride Staff, in different administrative roles, for various companies and industries. Administration:
• Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
• Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within high-volume environments
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use December 2010 to August 2011
CVS PHARMACY, DALLAS, TX
• Maintained the front register.
• Provided outstanding customer service.
July 1997 to March 1999
EXPERIAN INFORMATION SYSTEMS, ALLEN, TX
Administrative Assistant:
• Maintained administrative and procedural processes that improved accuracy and efficiency to achieve organizational objectives
• Prepared and drafted all outgoing correspondence in a timely manner
• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies
• Provided efficient customer service to clients
• Standardized department filing system so departmental staff could easily locate information in any filing center.
Contact this candidate